Desktop Engineer Only W2

Saransh Inc

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profile Job Location:

Cambridge, MA - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Role: Desktop Engineer
Location: Cambridge MA / Danvers MA (5 days a week Onsite) - (Candidate should be flexible to work at either location)
Job Type: W2 Contract


Technician Skillset Required:
  • Experience in supporting overall manufacturing / lab IT systems and IT devices.
  • Familiarity with manufacturing lab and Data Center IT equipment
  • Includes but is not limited to scanners printers (Zebra etc..) tablets PCs attached to specialized test equipment PCs used on the manufacturing line etc..
  • Advanced Troubleshooting / Problem Solving capabilities for AV devices (projectors microphones speakers amplifiers cameras and displays)
  • Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
  • Advanced communications skills to work with multiple teams (Network Server) and/or OEMs on high priority issues.
  • Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
  • Manage IT Asset lifecycle management for the location/region including asset collection coordination with vendor secure storage labelling imaging allocation recovery hygiene validation disposal and system updates.
  • Basic Troubleshooting / Problem Solving capabilities (L1 level) for network devices which includes rack and stack (Routers Switch Firewalls Wireless Access points)
  • Knowledge / Understanding of GMP and GxP
  • Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment.
  • Strong focus on quality and attention to detail
  • Provide smart Hands and Feet support for Technology team on demand
  • Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
  • Provide physical access to vendors on demand for site/Communication rooms IDF/MDF/MMR and Data Center/Server room.
  • Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
  • Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.
  • Co-ordination for cable patching with Vendors or enable on demand.
  • Ensure basic Network connectivity (LAN) Wi-Fi access / Video Tandberg / Printer/ Voice are available at site
  • Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
  • Installing and configuring hardware and software components to ensure usability by end users
  • Manage IT Asset lifecycle management for the location/region including asset collection coordination with vendor secure storage labelling imaging allocation recovery hygiene validation disposal and system updates
  • Experience in supporting overall manufacturing / lab IT systems and IT devices
  • Familiarity with manufacturing lab or distribution center IT equipment
  • Includes but is not limited to scanners printers (Zebra etc..) rugged tablets PCs attached to specialized test equipment PCs used on the manufacturing line etc..
  • Advanced Microsoft skills (server support etc.)
Skill Matrix:
Pharma manufacturing
Yes
1
Desktop Engineer
Yes
1
Role: Desktop Engineer Location: Cambridge MA / Danvers MA (5 days a week Onsite) - (Candidate should be flexible to work at either location) Job Type: W2 Contract Technician Skillset Required: Experience in supporting overall manufacturing / lab IT systems and IT devices. Familiarity with manu...
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