Gen AI Engineer

Job description

About the Role

We are looking for a handson IT GenAI Tools Engineer to own the deployment configuration and enduser support of our AIassisted development and productivity toolchain You will be the internal expert and goto resource for vibe coding tools helping engineers and business users get maximum value from AI pairprogramming and agentic workflow platforms

Key Responsibilities

Tool Deployment Administration

Deploy configure and maintain enterprise licenses for GitHub Copilot Cursor Claude Code Cowork and Microsoft 365 Copilot across the organization

Manage seat provisioning policy configurations SSOSAML integrations and access controls for all GenAI tools

Coordinate with IT security to enforce data loss prevention DLP policies code snippet exclusions and compliance guardrails within each platform

Enablement Adoption

Design and deliver onboarding programs live demos and selfservice guides for developers power users and business teams

Build and maintain an internal knowledge base of prompting best practices toolspecific workflows and use case playbooks

Track adoption metrics active users feature utilization timetovalue and report to leadership monthly

Integration Automation

Integrate AI tools with existing developer toolchains GitHub Enterprise VS Code JetBrains IDEs Azure DevOps Jira and Microsoft Teams

Set up Claude CodeCowork agents and MCP connectors to automate internal workflows document generation ticket triage code review etc

Work with M365 Copilot extensibility Copilot Studio plugins Graph connectors to surface enterprise data in AI responses

Support Troubleshooting

Serve as Tier 23 support for GenAI tooling issues diagnosing authentication failures IDE plugin conflicts API connectivity and performance degradation

Monitor tool health via admin dashboards and vendor portals coordinate with vendor support on escalations

Evaluate and test new tool updates model upgrades and beta features before broad rollout

Security Compliance

Ensure all AI tools meet company data governance standards particularly around code not leaving the enterprise boundary

Maintain audit logs for AI tool usage and assist in quarterly compliance reviews

Stay current on Anthropic GitHub Microsoft and Cursor policy changes that affect enterprise deployments

Required Qualifications

3-5 years in IT engineering developer tooling or enterprise software administration

Handson experience with at least 3 of the 5 tools GitHub Copilot Claude Code Cowork Anthropic Cursor Microsoft 365 Copilot

Solid understanding of IDE ecosystems VS Code JetBrains and developer workflows

Familiarity with SSO OAuth SCIM provisioning and enterprise identity platforms Okta Entra ID Azure AD

Experience with REST APIs webhooks and light scripting Python or JavaScript for automation and integrations

Strong communication skills able to explain AI concepts to both technical engineers and nontechnical business users

Preferred Qualifications

Experience managing GitHub Enterprise or Azure DevOps at an org level

Exposure to LLM prompt engineering RAG patterns or MCP Model Context Protocol server setup

Microsoft 365 Copilot admin experience including Copilot Studio and Graph connector configuration

Familiarity with enterprise security standards SOC 2 ISO 27001 as they apply to SaaS AI tools

Prior experience rolling out tools to 500 users in a regulated or enterprise environment

Skills

Mandatory Skills : GenAI - LLMOps