Implant (Treatment) Coordinator
Minneapolis, MN - USA
Job Summary
At Minnesota Dental Surgery & Implant Center our team is dedicated to delivering exceptional oral surgical care in a compassionate patient-focused environment. With decades of combined experience our licensed general dentists provide comprehensive solutions for tooth removal replacement and other oral surgical procedures ensuring every patient feels comfortable and at ease from the moment they arrive.
We are seeking skilled motivated dental professionals who are passionate about oral surgery and committed to providing outstanding patient care. Team members play a key role in supporting patients through their procedures while contributing to a collaborative professional and growth-oriented workplace.
Joining Minnesota Dental Surgery & Implant Center means becoming part of a trusted experienced team where your expertise is valued your professional development is encouraged and your work directly impacts the health and confidence of every patient.
To learn more about our office check out our website here: Description:
Our implant (treatment) coordinators are vital in providing our patients with a best-in-class experience. Through patient education our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans collecting co-pays and balances and scheduling patients for their next visit. By joining our team you will have:
- Work-Life Balance: (Monday-Friday 6:45am-2:45pm)
- Paid Holidays and Paid Time Off (PTO)
- 401(k) Retirement Plan
- Health and Vision Insurance
- Employer-Paid Dental Insurance Life Insurance Membership & Employee Assistance Program
- Supplemental Coverage (Disability Critical Illness Accident)
- Paid Scrub Allowance
- Career Growth and Development Opportunities
Key Responsibilities
Build patient relationships and provide exceptional customer service by creating a calm and warming environment.
Act as a liaison or case manager between the practice and the patient.
Review treatment plan with patients answer questions and concerns discuss financial options and make financial agreements regarding treatment cost and method of payment
Collect payments and copays.
Monitor schedule and call patients to fill any Doctor or Hygiene openings.
Ensure that patients with outstanding balances are informed of the practices financial policy.
Schedule new patients within two to four days of their initial call.
Ensure that all patient records are current and accurate.
Qualifications:
Customer service/sales experience
Dental office experienced (preferred)
Additional Information:
We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Remote Work :
No
Employment Type :
Full-time
About Company
For over thirty years, White Family Dental has been the caring dentist for the families of the Susquehanna Valley. We know that our teeth are important, but the person attached to those teeth is our main focus. And so the goal is to help you live a happier, healthier and more comforta ... View more