Lead QA Testing Coordinator

Lead QA/ Testing Coordinator

Will close! Backfill!!

Onsite in miami- 5 days/ week in Miami FL - LOCALS

Lead Testing Coordinator

- This is leading testing efforts NOT people- think more of an Oracle/ Salesforce PM Skill Set with testing experience

QA- They must have either Salesforce or Oracle testing skills. They also need to at least understand ecommerce- know APIs and how integration works. He wants to have them in office. If we can start there or find someone hybrid this is his preference. If we have to open it up that is fine but he wants us to try hard on this requirement first. They created their own automation framework from scratch using cucumber test caf fragrant playwright- someone with any of these tools would be fine.

Subject matter expertise:

1. Salesforce Cloud: Strong background in Sales Cloud Service Cloud and Commerce Cloud workflows including.

Lead generation > opportunity > account > purchasing with subscriptions model with various recurring payment types

Understanding the sales enablement process account management order fulfillment billing and accounts receivables functions.

Experience with Quote-to-cash process and related functions related to sales including the quote-to-order process.

Experience with Salesforce data migration and API/integration testing

Strong understanding of the complete contract to order processing cycle from the customers intent to purchase to realizing revenue including contract payment terms.

Understanding of order fulfillment and back-end processes and integration with ERP systems

Understanding the process of identifying and nurturing potential customers guiding them through the sales process until the lead is qualified and ready to be contracted.

Working knowledge of validation involved with ensuring accurate pricing contract approvals

2. eCommerce Cloud: Strong Knowledge of customer journey workflows (browse cart checkout payment fulfillment) including.

Experience with multi-channel commerce platforms (Salesforce Commerce Cloud Magento Shopify).

Experience with payment gateway integrations OMS (Order Management Systems) and inventory workflows.

Experience with payment source types cancellations returns late payments handling processes reactivation of product subscriptions scenarios promo pricing taxation elements global retail sales (transactions and ship-to global delivery models)

Understanding the various sync/integration checkpoints from lead Marketing efforts to Salesforce cloud following the transaction into Oracle revenue and financial reporting

4. Strong analytical and problem-solving mindset.

Strong communication and interpersonal skills.

Ability to manage multiple stakeholders and priorities.

Detail-oriented with a focus on quality and risk management.

3. Testing & QA Expertise

Deep understanding of all phases of SDLC: requirements design development testing deployment maintenance.

Full knowledge of the various test cycles (SIT E2E and UAT testing) plus regression testing.

Strong ability to design execute and manage test cases (manual and automated).

Knowledge of test management tools (e.g. Jira TestRail Zephyr HP ALM).

Experience with defect logging/ tracking reporting and root cause analysis.

Experience with user testing around products/ skus pricing APIs lead generation online retail purchasing based on subscriptions recurring billing processes integration points from Salesforce into eCommerce cloud and some understanding of the downstream flows to Oracle for invoicing J/E G/L.

4. Oracle Cloud Integration

Understanding of ERP workflows (finance supply chain HR modules).

Experience with integration testing between Salesforce/eCommerce and Oracle Cloud.

Knowledge of middleware tools (MuleSoft Dell Boomi Informatica) for data synchronization.

Ability to validate data consistency API calls and batch jobs across systems.

5. SDLC Knowledge ( a big plus)

Ability to coordinate and manage testing activities with against milestones and release cycles.

Ability to map business workflows across Salesforce eCommerce and Oracle Cloud.

Experience in process optimization and automation testing.

Strong documentation skills for test plans workflow diagrams and test scripts.

Strong understanding of test automation assessment criteria and tools (Playwright Cucumber etc)

6. Agile Methodology

Hands-on experience with Agile/Scrum methodologies.

Ability to coordinate sprint planning backlog grooming and sprint reviews.

Strong communication skills for collaborating with developers product owners and business analysts.

Knowledge of Agile testing practices (continuous testing shift-left approach).