Conference & Events Sales Coordinator

As the Conference and Events Sales Coordinator your expertise lies in the finer details and you understand that even the smallest components can have the most profound impact. Your role involves collaborating with clients suppliers colleagues and management to create experiences that leave unforgettable memories. You will coordinate contracted conference and events through the customer journey cycle till post-event follow-up in order to ensure client satisfaction and repeat business. 

In this role you will report to the Director of Sales & Marketing and be responsible for:

• Responding to client enquiries and contacting clients to determine their meeting and event needs.

• Daily and weekly administrative duties including distribution of event orders final numbers and change log reports.

• Provide assistance in the formulation of quotations for conference proposals - covering venue function menu and accommodation costs. 

• Complete organisation of conference activity and events from confirmation to post-event follow-up in order to ensure client satisfaction. 

• Develop and maintain effective relationships with clients and meeting managers to ensure customer satisfaction and repeat business.

Qualifications :

What we are looking for

To be successful in this role you will have a proven track record of performance as well as:

• Knowledge of OPERA Delphi systems (desirable)

• Outstanding service by providing the real deal to clients
  Strong administration and coordination skills especially in regards to deadline.

• Strong knowledge of Microsoft Office suite essential.

• Hotel experience or hospitality training in Conference & Events/Sales & Marketing highly regarded.

• The ability to find the yes in every situation excellent attention to detail and great customer service skills

• Excellent communication skills and professional telephone manner.

• A friendly outgoing personality and a high standard of personal presentation.

• Excellent attention to detail.

Additional Information :

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.

When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Remote Work :

No

Employment Type :

Full-time