Customer Service Executive Production Support

We are recruiting for a crucial Customer Service Executive position within our Background Checking team based at our Nottingham office reporting into the team leader. You will be part of an important team within Experian. It allows you to grow both your customer service and administration skills. Additionally it offers a career path that provides fantastic career progression and learning opportunities.

You will have experience of excellent customer service skills which you use to support our clients and customers throughout their employment screening journey.

You will conduct several of the component parts of the employment screening process. This will allow you to build your confidence and understanding of multiple screening processes such as criminal record checks DVLA and International checks. Working with your team you will blend together problem solving skills and a keen eye for detail and making accurate decisions.

We are offering the chance for you to build a career within the Customer Services sector. You will work with a friendly team where you will learn new skills and have the opportunity to work your way up within a renowned business.

Qualifications :

• Were looking for someone with a proven Customer Service background. Alternatively were interested in someone who has had a previous customer-facing this role they dealt with customers on a daily basis either face to face or through another medium such as inbound or outbound telephone calls.
• Were after a team player who can stay organised and self-motivated to meet deadlines.
• Everyone has different experience and so please dont rule yourself out if you cannot tick all of the qualities mentioned above. Talk to us about the experience that you do have.

Additional Information :

Benefits package includes:

• Hybrid working - 40% office based
• Great compensation package and uncapped commission
• Core benefits include pension bupa healthcare sharesave scheme and more!
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

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Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Remote Work :

No

Employment Type :

Full-time