Business Office Manager

Cardinal Bay is a mission-driven not-for-profit senior living health care organization. We encourage our staff and residents to REACH for the stars! Our values focus on:

• Respect
• Excellence
• Appreciation
• Connection
• Honor

Our goal is to help residents to grow thrive and be contributors to community life. We do this by fostering relationships connections and a sense of belonging. YOU are an important part of creating such a full life!

Carriage Inn Bryan has an outstanding opportunity for a Business Office Manager to join our team. The Business Office Manager primarily oversees all community accounting functions including accounts payable accounts receivable third-party billing and resident inquiries. Additionally the Business Office Manager is the primary point of contact for human resources related functions and directly supervises the front desk/concierge staff. The Business Office Manager is always ready to assist other key roles within the community when needed.

Benefits:

• Comprehensive coverage including health dental & vision with Cardinal Bay contributing over 50% of cost. Life Insurance covered 100% by Cardinal Bay.
• Full-time employees receive 3.5weeks paid vacation for the first 5years then it bumps up to it let it roll or cash it in!
• Benefit from exclusive discounts on auto home and pet insurance.
• Perks @ Work offers discounts on electronics personal travel apparel home needs entertainment fitness/nutrition and childcare costs!
• Access our Employee Assistance Program for confidential counseling on family work legal identity theft recovery mental health and everyday life!
• $300 per FT referral
• Advancement & cross-training opportunities available at all 8 communities.
• Plan for your future with our 401(k)-retirement savings plan and matching contributions.

Shifts:

• 8:00 a.m. 5:00 p.m.
• Monday Friday
• May be required to fill in for Concierge & Driver positions as needed.
• Weekend and Holidays in MOD rotation.

Responsibilities Include:

• Responsible for execution of all business office functions to include accounts payable accounts receivable billing and resident inquiries.
• Responsible for all accounting related to documenting preparing and distributing resident statements.
• Responsible for aging/past-due account collections and analysis. Follow company collection policies and procedures to eliminate / reduce delinquent accounts. Makes recommendations to Executive Director regarding write-offs.
• Respond to the needs of residents families and visitors by providing immediate and courteous assistance.
• Assist in resolving customer financial disputes.
• Responsible for the management of front desk/concierge staff including hiring and scheduling.
• Assist all hiring managers with the recruiting and hiring process.
• Ensures timely submission of biweekly payroll processing. Primary backup for all timecard processing.
• Schedules new hire orientation and leads assigned segments.
• Submits employee changes such as pay increases change in position or status and terminations timely.
• Maintains on-site employee files in accordance with all company state and federal requirements.
• Tracks and assures all certifications and licenses are current and any annual reports are requested and processed.
• Responsible for ordering office supplies and other office function requirements within budget.
• Participates in the Manager on Duty rotation.
• Member of the communitys emergency response team.

Requirements:

• Able to demonstrate proficient use of resident billing software.
• HS Diploma or GED required associate degree or above in accounting finance or human resources preferred.
• 1 year of prior supervisory experience.
• 2-3 years of related experience preferred.
• Valid state drivers license and clear driving record that meets the requirements of our insurance carrier and company policy.
• Experience with basic computer skills in Word and Excel.
• Experience with resident billing software Yardi a plus.
• Excellent communication and customer service skills.
• Ability to communicate effectively with residents and colleagues.
• Ability to speak read & write English.
• Must be willing to undergo a routine background check.

Cardinal Bay is an Equal Opportunity Employer.