COORDINATOR, OPERATIONS SUPPORT, Advisory Services Calgary

We are banking at another level.

Choosing BDC as your employer means working in a healthy inclusive and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions a Defined Benefit Pension Plan a $750 wellness and health care spending account to name a few

• In addition to paid vacation each year five personal days sick days as necessary and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning training and development and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

As a Client Support Coordinator you deliver highquality client service while providing essential administrative and operational support to your team. Your work contributes directly to the success of Canadian entrepreneurs by helping identify financing opportunities and ensuring smooth coordination of client and internal activities. At BDCthe only bank dedicated exclusively to Canadian entrepreneursyou can be yourself at work while supporting the growth of small and mediumsized businesses across Canada.

CHALLENGES TO BE MET

In this role you will support both clientfacing and internal activities in a fastpaced environment while contributing to BDCs mission of supporting Canadian a typical week you will:

• Participate in the development and management of a client portfolio by analyzing information to identify financing opportunities and propose valueadded solutions aligned with client needs.

• Support marketing initiatives by organizing events campaigns and promotional activities including preparing marketing communications and providing onsite logistical support.

• Manage multiple administrative and coordination projects simultaneously to support internal teams and initiatives.

• Prepare client correspondence proposals and/or contracts in accordance with established processes ensuring accuracy completeness and timely followup.

• Maintain business relationships with external organizations and support the promotion of BDCs financing services with influencers and prospective clients.

• Perform prequalification and riskrating activities for financing clients and prospects including conducting initial client interviews and gathering required financial information.

WHAT WE ARE LOOKING FOR

Required Qualifications

• Bachelors degree in business administration or a related field

• Experience in a customer service role

• Ability to prioritize tasks and manage multiple projects simultaneously

• Strong organizational skills with attention to detail and accuracy

• Ability to take initiative and identify potential sales or financing opportunities

• Ability to adapt to different situations and changing priorities

• Strong written and verbal communication skills

• Ability to think concisely and analyze information effectively

Preferred Qualifications

• Previous experience in banking or financial services

• Knowledge of financing credit or riskrating processes

• Experience supporting marketing initiatives or events

• Bilingualism in French and English

Proudly one of Canadas Top 100 Employers and one of Canadas Best Diversity Employers we are committed to fostering a diverse equitable inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application please do not hesitate to contact us at .

While we appreciate all applications we advise that only the candidates selected to participate in the recruitment process will be contacted.