Clerical Coordinator Rehab Services Admin Southbury, CT
Share
Job Location:
Southbury, CT - USA
Hourly Salary:
$ 18 - 34
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Title: Clerical Coordinator - Rehab Services Admin - Southbury CT - Full Time - Monday through Friday - 7:00am - 7:00pm
Summary:
Provides exceptional customer service for patients while facilitating patient flow. Handles all office responsibilities as well as assists patients and therapists with preparation and provision of efficient therapy services.
Responsibilities:
1. Serves as the initial point of contact for all patients greeting and answering phones in a timely and professional manner prioritizing and directing calls appropriately.
2. Performs patient registration scheduling and financial clearance. May support other locations to complete these functions.
3. Communicates with insurance companies to verify benefits and coverage to ensure proper billing and authorization.
4. Receives and processes patient payments at point of service according to guidelines. Answers patient inquiries and refers to appropriate team members.
5. Creates and maintains patient charts including required documentation. Scans documents into the medical record and completes the discharge process from all systems. Archives paper charts according to established procedure.
6. Process medical records requests identified by Health information management third party payers attorneys patients caregivers and vendors.
7. Maintains and replenishes department supplies to ensure a smooth-running department.
8. Ensures optimal patient experience for their visit with set-up and clean treatment rooms/gym. Assists therapists as instructed.
equipment adhering to infection control guidelines and communicates with supervisor about equipment repairs/inspections. Safely assists patients as needed on/off equipment.
10. Ability to travel between outpatient sites as assigned based on coverage needs.
11. Serves as back-up to other administrative functions as needed.
12. Maintain and Model Nuvance Health Foundational Values (Personal Imaginative Agile Connected).
13. Performs other duties as required.
Education Skills Experience:
HS GRAD/EQUIVALENT
Other Information:
Experience with medical terminology previous experience in a medical office.
Experience working with patient and/or people interactions within the community.
Bilingual preferred: language preference based on location.
High school diploma or equivalent required. CPR certification (department will arrange training during probationary period)
Excellent customer service skills pleasant professional and articulate phone voice.
Ability to multi-task prioritize and manage time effectively
Computer literacy efficient and accurate data-entry and reporting skills
Working Conditions:
Salary Range: $18.13 - $34.50 Hourly
Required Experience:
IC
About Company
Our hospitals, medical practice and care centers are located throughout New York’s Hudson Valley and Western Connecticut. At every location, you’ll find excellent convenient care, a personalized approach, a connected team, and access to our network of doctors. Find care now.
