Senior Manager, Intelligence, Investigations and Incident Management

Job Description

Work Arrangement:

This role is categorized as hybrid. This means the successful candidate is expected to report to Warren MI three times per week at minimum.

Role Overview:

The Senior Manager Intelligence Investigations and Incident Management leads GMs enterprise capabilities for threat intelligence security investigations security monitoring and coordinated response to critical security incidents.

The role identifies assesses and mitigates risks to employees assets operations and reputation through intelligenceled analysis disciplined investigative practices and effective crossfunctional response coordination during highimpact events.

The position serves as a trusted advisor to Global Security functional teams and senior leadership providing timely insights and riskbased decision support during emerging threats and critical situations.

The role partners closely with Legal HR Labor Relations Compliance IT Communications and external law enforcement and intelligence partners to ensure aligned and effective security outcomes.

Key Responsibilities:

Strategic Leadership & Governance

• Own enterprise strategy policy and governance for intelligence investigations GSOC operations and critical incident response.

• Establish and manage performance metrics and reporting to demonstrate effectiveness trends and continuous improvement.

• Ensure alignment with GM Global Security standards legal and regulatory requirements and duty of care obligations.

• Benchmark industry practices and integrate bestinclass capabilities tools and technologies.

• Build and maintain strong partnerships with internal stakeholders including HR Legal Cyber Security Global Travel and executive leadership.

• Strengthen collaboration with law enforcement federal agencies and industry peers to enhance intelligence sharing and response effectiveness.

• Promote a culture of disciplined execution sound judgment collaboration and calm decisionmaking under pressure.

Global Security Operations Center (GSOC)

• Provide strategic oversight of the GSOC delivering a resilient 24/7 global capability for threat monitoring incident escalation and coordinated response.

• Establish GSOC operating standards escalation thresholds and playbooks to support timely consistent and riskbased response.

• Oversee GSOC performance metrics staffing models training and use of enabling technology to drive reliability and resilience.

• Ensure highquality incident documentation situational awareness reporting and leadership notifications.

• Lead and manage external GSOC vendors setting clear performance expectations and enforcing accountability through defined KPIs and SLAs.

Intelligence & Threat Analysis

• Lead global threat intelligence and risk assessment capabilities supporting travel security site risk management executive protection and business operations.

• Assess and monitor geopolitical criminal workplace violence insider risk activist and emerging threat trends impacting GM.

• Translate intelligence into actionable insights advisories and mitigation recommendations for senior leaders and operating teams.

• Provide regular leadership briefings on threat trends and emerging risks including clear implications and recommended actions.

• Partner closely with Protective Services to deliver tailored intelligence support for executives including travel and event risk assessments threat monitoring and protective investigations.

Investigations and Critical Incident Response Coordination

• Provide oversight of complex sensitive or highvisibility security investigations.

• Ensure investigations are conducted with appropriate governance discretion and due process in close coordination with HR Legal Compliance and Labor Relations as appropriate.

• Identify systemic risk trends and recommend preventative actions based on investigative outcomes.

• Provide seniorlevel coordination and decision support during critical security incidents ensuring effective crossfunctional response across Security Operations Emergency Response HR Legal IT and Communications

Insider Threat Program

• Develop and oversee physical security aspects of GMs Insider Threat Program ensuring early identification assessment and mitigation of insider risk.

• Lead crossfunctional governance with HR Legal IT Cyber and Physical Security to balance security privacy and employee protections.

• Periodically assess program effectiveness and evolve capabilities in response to emerging risk patterns.

Qualifications:

• 10 years of progressive experience in corporate security intelligence investigations law enforcement military or government with at least 5 years in a leadership or management role.

• Bachelors Degree required ideally from an accredited university or college; Masters Degree preferred.

• Direct experience overseeing or partnering closely with a 24/7 operations center or monitoring function.

• Demonstrated ability to manage complex investigations and coordinate enterpriselevel incident response.

• Strong judgment critical-thinking decision making and executive presence during fastmoving highrisk situations.

• Excellent written and verbal communication skills including executive briefings.

• Proven ability to build trust influence stakeholders and operate effectively at all organizational levels.

• Established network with law enforcement agencies federal partners and privatesector security organizations.

• Strong strategic planning and program management capabilities.

• Experience in a global multinational environment preferred.

• Familiarity with GSOC technology platforms case management systems and incident management tools preferred.

• Availability to respond outside standard business hours to critical or emergent events required.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

Accommodations

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