Senior Audio-Visual Technician
New York City, NY - USA
Job Summary
At Franklin Templeton were advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management wealth management and fintech offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise thats both broad and unique. From our welcoming inclusive and flexible culture to our global and diverse business we provide opportunities to help you reach your potential while helping our clients reach theirs.
Come join us in delivering better outcomes for our clients around the world!
About the department
The Audio-Visual (AV) Services team delivers seamless technology support for executive meetings events and conference spaces. The team partners closely with Information Technology (IT) and Facilities to maintain high-performance conferencing environments. Professionals here operate in a fast-paced service-driven setting supporting critical business interactions and high-visibility events. Joining this team offers exposure to executive stakeholders and advanced enterprise collaboration technologies.
How you will add value
You will provide onsite AV and video conferencing support for meetings.
You will act as an escalation point for complex AV issues.
You will troubleshoot audio video and control system problems.
You will coordinate and support live meetings and events.
You will manage Microsoft Teams Rooms and Zoom Rooms systems.
You will perform maintenance and system health checks.
You will partner with IT and Facilities on room technology standards.
You will support large-scale and hybrid events end-to-end.
You will recommend improvements to tools and processes.
What will help you be successful in this role
5 years of AV and conferencing support experience.
Experience supporting executives and critical business meetings.
Advanced troubleshooting in live event environments.
Experience operating at a senior support level.
Proficiency with AV control systems (e.g. Logitech QSC Crestron).
Experience supporting enterprise conference room environments.
Strong communication and customer service skills.
Ability to manage stakeholders in high-pressure situations.
Work Schedule & Location
Onsite in New York City.
Ability to work early mornings and evenings as needed for special events.
Franklin Templeton offers employees a competitive and valuable range of total rewardsmonetary and non-monetary designed to support their well-being and recognize their time talents and results. Along with base compensation employees are eligible for an annual discretionary bonus a 401(k) plan with a generous match and recognition rewards. We also offer a comprehensive benefits package which includes a range of competitive healthcare options insurance and disability benefits employee stock investment program learning resources career development programs reimbursement for certain education expenses paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $120000 - $130000 depending on location and level of relevant experience plus discretionary bonus.
#LI-Onsite
#MIDSENIORLEVEL
Experience our welcoming culture and reach your professional and personal potential!
Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests lifestyle or background theres a place for you at Franklin Templeton. We provide employees with the tools resources and learning opportunities to help them excel in their career and personal life.
By joining us you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health saving for lifes adventures taking care of your family members or making a positive impact in your community we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.
Highlights of our benefits include:
Three weeks paid time off the first year
Medical dental and vision insurance
401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions up to the IRS limits
Employee Stock Investment Program
Tuition Assistance Program
Purchase of company funds with no sales charge
Onsite fitness center and recreation center*
Onsite cafeteria*
*Only applicable at certain locations
Learn more about the wide range of benefits we offer at Franklin Templeton
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and we evaluate qualified applicants without regard to ancestry age color disability genetic information gender gender identity or gender expression marital status medical condition military or veteran status national origin race religion sex sexual orientation and any other basis protected by federal state or local law ordinance or regulation.
If you believe that you need an accommodation or adjustment to search for or apply for one of our positions please send an email to . In your email please include the accommodation or adjustment you are requesting the job title and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
Required Experience:
Senior IC
About Company
Franklin Templeton Investments is a global investment manager. At the core of our business are multiple world-class investment management groups – Franklin, Templeton and Mutual Series – each operating independently and offering their distinct perspectives to financial advisors and th ... View more