Shop Foreman

McCluskey Automotive

Job Location:

Cincinnati, OH - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

The Shop Foreman is responsible for overseeing daily shop operations in a fastpaced highvolumeChevrolet-Buick-GMC dealership. This role serves as the technical leader for the service department ensuring efficient workflow quality repairs and adherence to GM standards. The Shop Foreman supports technicians through coaching diagnostics assistance and process management while driving productivity quality and customer satisfaction.

JOB TITLE: Shop Foreman

REPORTS TO: Service Director

LOCATION: Cincinnati OH

FLSA STATUS: Exempt

A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES:

Shop Operations & Workflow

Manage and optimize daily workflow in a highvolume service environment
Assign repair orders based on technician skill level and workload
Monitor cycle time productivity and efficiency to meet or exceed dealership targets
Ensure proper dispatching and prioritization of work including warranty and internal repairs

Technical Leadership

Provide advanced diagnostic and repair support to technicians
Serve as the escalation point for complex vehicle issues
Ensure repairs are completed correctly the first time and in compliance with GM standards
Stay current on Chevrolet-Buick-GMC and GM technical bulletins recalls and service updates

Quality Control

Perform or oversee quality inspections before vehicle delivery
Ensure warranty repairs meet GM documentation and audit requirements
Reduce comebacks and improve overall repair quality
Consistently exceed GM Net Promotor Score (NPS) benchmarks.

Team Development

Mentor coach and train technicians to improve skill levels and certifications
Support GM training initiatives and ASE advancement
Promote a culture of accountability professionalism and teamwork

Safety & Compliance

Enforce dealership safety policies and OSHA standards
Maintain a clean organized and efficient shop environment
Ensure proper tool usage and equipment maintenance

Collaboration

Work closely with Service Advisors Parts Department and Management
Assist with estimating technician productivity tracking and problem resolution
Support customer satisfaction efforts when technical explanations are required

WERE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS:

Required Qualifications

Minimum of 10 years of experience in a highvolume automotive repair shop
Proven leadership experience as a Lead Technician Shop Foreman or similar role
Strong diagnostic and electrical troubleshooting skills
Ability to manage multiple priorities in a fastpaced environment
Strong interpersonal skills with a servant leadership style
Monday-Friday and Saturday availability.

Preferred Qualifications

GM dealership experience strongly preferred
GM Master Technician or equivalent certifications a plus
ASE Master Technician certification preferred
Experience with GM warranty procedures documentation and audits
Familiarity with dealership DMS systems (Tekion CDK Reynolds & Reynolds etc.)

Physical & Work Environment Requirements

Ability to stand walk and work in a shop environment for extended periods
Ability to lift up to 50 lbs
Comfortable working in a fastpaced productiondriven setting

HERES HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES):

Medical dental and vision benefits
Voluntary benefits available
Paid time off upon hire
Paid company holidays
401(k) with conditional employer match after 6 months of employment
Growth potential
Automotive discounts

IF YOU ARE QUALIFIED YOU WILL BE CONSIDERED FOR THIS POSITION:
An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting.McCluskey Chevrolet will not discriminate against persons because of their disability including disabled veterans and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability please contact our Human Resources department at . McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and if necessary the Department of Homeland Security (DHS) with information from each new employees Form I-9 to confirm work .