IT Intern

Job Description:

Brindley Engineering is seeking a highly motivated and technically curious IT Intern to join our IT Operations team in Houston for the summer. This position offers hands-on experience supporting enterprise users administering Microsoft 365 environments and assisting with network and systems troubleshooting within a professional consulting engineering environment. The intern will work closely with IT team members while gaining exposure to real-world IT operations and best practices.

IT Intern Duties and Responsibilities:

• Supporting enterprise users by diagnosing and resolving hardware software and connectivity issues across Windows and macOS systems
• Assisting with user provisioning group management and identity configuration using Active Directory and the Microsoft 365 Admin Center
• Helping design configure and secure SharePoint Online team sites to improve document management and access controls
• Troubleshooting basic network issues using foundational knowledge of TCP/IP DNS and DHCP for both local and remote users
• Collaborating with IT team members to support daily operations system improvements and technology initiatives
• Demonstrating initiative in learning new technologies tools and IT best practices

Requirements:

• Currently pursuing a degree in Computer Science Information Technology Computer Engineering or Management Information Systems
• Minimum GPA of 3.0
• Ability to work a minimum of 20 hours per week during the school year
• Hands-on experience or relevant coursework in enterprise hardware and software troubleshooting
• Familiarity with Microsoft 365 / Office 365 Azure Active Directory and Microsoft Endpoint Management
• Experience working with Windows and macOS operating systems
• Basic understanding of networking concepts including TCP/IP DNS and DHCP
• Strong analytical critical thinking and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work effectively both independently and in a team environment

Benefits:

• Gain hands-on experience in an IT position
• Shadowing and training experiences with knowledgeable professionals
• Position has the possibility of evolving into a full-time position
• Exposure to all levels of hardware and software support issues
• Flexible schedule for students
• Competitive compensation