Section Head CIS Operations

Who we are:

For more than 70 years NATOs mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCIA) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCIA a team of 3000 civilian and military staff in 29 locations throughout Europe North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations protect NATOs airspace make data-driven decisions defend against cyber-attacks secure NATO networks and maintain superiority in space. This is all possible because of our greatest force our order to keep this edge we aim to hire train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCIA you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in Mons Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATOs Digital Endeavour. You will join NATO Cyber Security Centre (NCSC) which is responsible for planning and executing all lifecycle management activities for cyber executing this responsibility NCSC provides specialist cyber security-related services covering the spectrum of scientific technical acquisition operations maintenance and sustainment support throughout the lifecycle of NATO Communications and Information Systems (CIS).

We are looking for a driven and enthusiastic Section Head CIS Operations who will take on the following roles and responsibilities:

• Responsible for managing teams resources and overseeing the execution of the programme of work within the area of expertise and responsibility;

• Oversee the day-to-day operations of the section including delegating tasks and ensure that all work is completed on time and to a high standard;

• Develop and implement strategies to achieve the sections goals and objectives in line with the organisations overall mission and vision;

• Champion the use of modern technologies staying current with developments in network and infrastructure technologies i.e. SDA SDN. Promote adoption of automation tools (e.g Ansible Terraform) and facilitate the use of Cloud architectures;

• Ensure the effective oversight and management of any outsourced service to industry including Service Delivery Problem Change Configuration Budget and Issue management of the Contract and associated Service Level Agreements.

For a full list of duties please review the job description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are:

• A Bachelors degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience. Or exceptionally the lack of a university degree may be compensated by the demonstration of a candidates particular abilities or experience that is/are of interest to NCI Agency that is at least 10 years extensive and progressive expertise in duties related to the function of the post;

• Proven experience managing teams resources projects and service delivery;

• Demonstrable experience and knowledge in the management of operating systems networking databases;

• Have demonstrable knowledge of data centre Management including 24/7 operations concepts installation maintenance and upgrades of data centre infrastructure develop and maintain disaster recovery and backup plans;

• Proven abilities to lead cross-functional teams and manage complex projects;

• Have a full understanding of Software Defined Networks and their application within a CIS Enterprise environment;

• Have a full understanding of Infrastructure automation (e.g. Ansible Terraform) and have practical experience in their deployment and configuration;

• Have demonstrable knowledge of Cyber Security concepts and their implementation within a complex Enterprise CIS environment;

• Fluency in English both written and spoken.

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history;

• 5 year contract with competitive tax-free salary and household and childrens allowances;

• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;

• Excellent private health insurance scheme;

• Generous annual leave of 30 days plus official holidays;

• NATO Pension Scheme;

• Development programs such as professional training wellbeing and more.

To learn more about NCIA and our work please visit our website.

The NCIA prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender gender identity race ethnic or cultural origin age religion sexual orientation and physical or neurocognitive ability.

Additional details on the conditions of application can be found via the NCIA career site.