Community Engagement Program Manager ARCHES Salem, OR

OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty.

Our Vision: We envision a just future where our communities are empowered to

reach positive outcomes and everyone is respected for their infinite worth.

GENERAL DESCRIPTION

The Community Engagement Program Manager leads strategic engagement efforts to ensure Community Resource Program (CRP) Home Youth Services (HYS) and Community Action Reentry Services (CARS) programs are informed by community voice lived experience and regional needs. This position plays a critical role in advancing MWVCAAs mission to alleviate poverty and build self-sufficiency by coordinating advisory councils supporting regional planning and conducting community needs assessments that guide program development and service delivery.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge skill and/or ability required.

EDUCATION and/or EXPERIENCE

• A Bachelors degree in Administration Social Services or a related field.

• Two years of experience in administration or program management/coordination

• A preference will be given to those with shelter experience and experience managing/coordinating programs working with vulnerable or at-risk populations including people experiencing homelessness or at-risk of homelessness.

• Equivalent combination of education and experience will be considered.

CERTIFICATES LICENSES REGISTRATIONS

• Driver qualifications are required for this position. Valid driver license insured vehicle available for use on the job and a satisfactory drive record for the previous three years are required.

• Candidate must pass a comprehensive MWVCAA background screening prior to employment.

• Candidate must pass pre-employment and random drug screenings.

KNOWLEDGE SKILLS AND ABILITIES

• Demonstrated ability to plan manage time and remain highly organized.

• Possesses highly effective interpersonal skills with demonstrated ability to effectively communicate with diverse groups orally and in writing.

• Ability to remain flexible and adaptable in the presence of changing requirements and program needs.

• Possess intermediate to advanced computer skills. Proficient in Microsoft Word Excel and Outlook database software online tools and video conference platforms.

• Experience facilitating advisory groups or stakeholder processes

• Knowledge of housing homelessness or family support systems preferred

• Strong communication facilitation and relationship-building skills

ESSENTIAL DUTIES and RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Lead Housing & Homeless Advisory Council and Keeping Families Together Advisory Council

• Plan and facilitate community meetings advisory boards and partner convenings

• Ensure MWVCAA participation in support of community partner presentations

• Support implementation of initiatives such as KFT through coordination and alignment with program goals

• Serve as key point of contact for multi-sector partners

• Maintain relationships with provider networks and community stakeholders

• Lead community needs assessments using qualitative and quantitative data

• Support regional planning and strategy development

• Produce reports to guide funding and program design

• Track engagement outcomes and program impact

• Use data to inform decision-making and improve systems

• Support reporting and evaluation efforts

• Recommend program enhancements based on findings

OTHER

• Consistent punctuality and reliable attendance are essential requirements for this role.

• Ability to work effectively and maintain positive professional relationships with team members and clients.

SUPERVISORY RESPONSIBILITIES

Directly supervises approximately 1-5 employees. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities for this position include interviewing hiring and training employees as well as planning assigning and directing their work and appraising their performance. The Program Manager is also responsible for rewarding and disciplining employees when applicable and addressing their complaints.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Maintains calm dispositions and regulates emotions when clients staff or others may become escalated.

• Regulates emotions and handles pressure of frequent demands for attention time and work tasks.

• Attends and engages in required annual trainings.

• Working evenings and weekends when necessary.

• Specific vision abilities are required of this position. Frequently required to hear and speak.

• Regularly lift and/or move 20 pounds and occasionally lift and/or move up to 50 pounds.

• Manual dexterity for handling office equipment.

WORK ENVIRONMENT

• This position requires on-site work though occasional remote work may be permissible.

• Works in conjunction with ARCHES and community partner programs serving client population experiencing homelessness substance use disorders and/or severe and persistent mental illness and/or unpredictable behavior.

• persistent mental illness and/or unpredictable behavior.

• Indoor work environment with frequent interruptions and demands.

• Close quarters often with a client population experiencing homelessness substance use disorders and/or severe and

• persistent mental illness and/or unpredictable behavior.

• Occasional driving in all weather conditions. Occasionally exposed to outside weather conditions.

• Variable and flexible work hours.

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race religion color national origin sex sexual orientation gender expression age veterans and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process or reasonable accommodations to perform the essential duties of the position please notify a member of our team at .

Required Experience:

Manager