E-Commerce Logistics Supervisor

Staff Management Group is seeking a E-Commerce Logistics Supervisor for our client in Secaucus NJ. Please read the ENTIRE job description and ALL of the job requirements BEFORE applying for this position.

Schedule:

• 1st Shift: 8AM 4:30PM
• Monday - Friday
• Plus Overtime

Pay Rate:

• $20 / hour

Job Summary:

The E-Commerce Logistics Supervisor plays a pivotal role in ensuring operational excellence across the full lifecycle of product movementfrom order fulfillment to returns. This position oversees the daily execution of e-commerce logistics including inventory accuracy order picking packing and shipping while maintaining high standards of customer satisfaction and collaborating with cross-functional teams to support online sales initiatives. The role will also manage reverse logistics processes for e-commerce retail and wholesale channels ensuring efficient handling of returned merchandise through inspection and re-stocking. This supervisor will ensure that both outbound and inbound logistics align with the companys commitment to quality sustainability and luxury service.

Job Responsibilities:

• Manage e-commerce order fulfillment including picking packing and shipping.
• Coordinate with customer service to resolve order-related issues.
• Ensure compliance with safety standards and operational procedures.
• Supervise e-commerce warehouse staff and allocate resources effectively.
• Oversee return processing from e-commerce retail stores and wholesale partners.
• Ensure timely inspection of returned items.
• Coordinate with customer service and sales teams to resolve return-related issues.
• Monitor KPIs related to return rates and processing times

Job Requirements:

• MUST be bilingual - English AND Spanish.
• 3 years of experience in an omni channel warehouse preferably in a luxury or fashion environment.
• Proficiency in WMS/ERP systems and Microsoft Office Suite.
• Strong organizational and communication skills.
• Strong understanding of return processes and inventory/quality control.
• Proficiency in WMS/ERP systems and Microsoft Office Suite.

Additional Information:

Staff Management Group is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without unlawful discrimination based on race color creed national origin sex age disability marital status sexual orientation or citizenship status.

About Staff Management Group: Staff Management Group has over 30 years of experience placing staffing candidates in distribution manufacturing production assembly and clerical positions. Staff Management Group is one of New Jerseys leading staffing and recruiting agencies specializing in light industrial and clerical staffing. Come join the team!

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