Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1500 companies to deliver a new kind of learning thats transforming todays workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI data and tech skills. Our learners have driven $2bn ROI for their employers using the skills theyve learned to improve productivity and measurable performance.

In June 2022 we announced a $220 million Series D funding round co-led by StepStone Group Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn the round makes us the UKs first EdTech unicorn.

But we arent stopping there. With a strong operational footprint and 800 employees we have ambitious plans to continue scaling. Were building a world where tech skills unlock peoples potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

The Role

Its an incredible time to join the team at Multiverse the UKs first edtech unicorn as we equip the workforce to win in an AI era. You have a real opportunity to impact the lives of 1000s of people.

The Mission:

You are joining the Adoption AI Team a small high-velocity squad operating like a startup inside Multiverse. We have just launched a groundbreaking AI Adoption Platform to lead the charge in enterprise AI transformation. Our MVP already showed 10x adoption results in early pilots now we need a designer to help us build the product interface that scales this to the world.

The Environment:

This is a greenfield opportunity. You wont be maintaining legacy UI; youll be designing a category-defining product from scratch building the visual language and user experience that enables the enterprise workforce to unlock the real power of AI.
This is a greenfield opportunity. You wont be maintaining legacy UI; youll be defining the full user experience end to end from discovery research & problem framing through to high-fidelity UI for a category-defining product that enables the enterprise workforce to unlock the real power of AI.

What You Will Do

Research & Problem Framing: You run your own research from interviews and usability tests to heuristic reviews translating ambiguous signals into a clear brief with defined scope and success criteria and mapping full user journeys to find the real friction before a single screen gets designed.

0-1 Product Design: Youre comfortable taking product concepts from first wireframe to developer-ready UI making confident decisions in ambiguity and shipping fast to get real-world data rather than over-polishing in a vacuum.

Rapid Prototyping: Build interactive prototypes to test role-specific AI use cases with users. Youll iterate fast based on feedback to ensure our 10x adoption metrics continue to climb.

AI-Native Workflow: You treat AI as your design partner. Youll use AI-augmented tools to automate repetitive UI tasks generate assets and speed up your discovery process.

User-Centric Logic: Translate complex AI workflows into simple delightful experiences. Youll ensure that AI Transformation feels accessible and empowering for every user regardless of their technical background.

Design System Contribution: Help establish and evolve the visual language for the Adoption Product suite ensuring consistency accessibility and brand integrity across all touchpoints.

Your Impact (Executive Level Aligned)

• Craft Excellence: You consistently deliver high-quality visual and interaction design that meets the high-performance bar of the Adoption squad.

• High Learning Slope: You are a sponge for feedback. You proactively seek critiques from the team to sharpen your design thinking and business context.

• Ownership of the How: You dont wait for a pixel-perfect brief. You take a user problem explore the best UI patterns to solve it and drive the solution to completion.

• Squad Collaboration: You work in lockstep with Product Managers and Engineers ensuring your designs are not just pretty but technically feasible and aligned with our mission.

Operating Principles in Action

• Solve for Customer Value: You design for outcomes. Every design decision starts with: How does this help our customers master AI

• Drivers Not Passengers: You take accountability for the user journey. If you see a friction point in the app you dont wait for a ticket - you design the fix.

• Be Decisive Even in Ambiguity: In a squad building from scratch speed is our strategy. You are comfortable shipping Version 1 to get real-world data rather than over-polishing in a vacuum.

• AI to Deliver Outcomes: You are the defining case study for the modern designer. You use AI to out-pace traditional design workflows delivering more value in less time.

What We Are Looking For

• The Craft: A portfolio that demonstrates a strong eye for UI (layout typography color) and a deep understanding of UX (flow hierarchy usability).

• Builder DNA: You love the blank canvas stage and are energised by the challenge of building something that has never existed before.

• Prototyping Skills: Proficiency in Figma is a must. You should be able to build prototypes that look and feel like the real product.

• Radical Candor: You have a thick skin and a growth mindset. You want your work to be challenged because you want to build the best product in the world.

What We Are Not Looking For

• Slow Iterators: Our squad moves at startup speed. If you need weeks of discovery before youre comfortable drawing a line this isnt the right environment.

• Passive Order-Takers: We dont want someone to just make it pretty. We want a designer who questions the requirements and advocates for the user.

• Feedback-Averse: We thrive on high-speed iteration. If you are precious about your first draft you will struggle here.

Interview Process

1. Portfolio/case study Deep-Dive: Walk us through your best case study from the problem you found to the solution you shipped.

2. Design Task: A live session where you use an AI tool (of your choice) to help prototype a solution for an AI Adoption use case. Were evaluating your ways of thinking but refined UI does not hurt

3. Squad & Values Fit: A conversation with the Adoption team to see how you live our Operating Principles under pressure.

Benefits

• Time off - 27 days holiday plus 5 additional days off: 1 life event day 2 volunteer days 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa a medical cashback scheme life insurance gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

• Work-from-anywhere scheme - youll have the opportunity to work from anywhere up to 10 days per year

• Space to connect: Beyond the desk we make time for weekly catch-ups seasonal celebrations and have a kitchen thats always stocked!

Our Commitment to Diversity Equity and Inclusion

Were an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race colour ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. This will never change. Read our Equality Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity successful applicants must also undergo an Enhanced DBS check including a Childrens Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions cautions reprimands and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected and possible referral to the police and the DBS.

Required Experience:

IC