Manager, Talent & Organizational Development

This role is heavily focused on leadership coaching mentoring and consultation serving as a trusted thought partner to leaders at all levels of the addition the Manager designs andfacilitatesimpactful learning experiences including the development and delivery of engaging inclusive programs that support staff and leaders across the Aquarium.

Grounded in adult learning principles and organizational development best practicesand a commitment to diversity equity accessibility inclusion and justice (DEAIJ)this role partners closely with leaders HR colleagues and subject matter experts to assess needsdevelopeffective solutions and foster a strong sustainable culture of learning aligned with Shedd Aquariums mission values and operational priorities.

Leadership Coaching Mentoring & Consultation

• Serve as a trusted coach and advisor to leaders providing one-on-one and group coaching that enhances leadership effectiveness emotional intelligence communication and team performance.
• Partner with managers and teams to navigate organizational challengesinclusive ofchangemanagement performance concerns conflict engagement and collaboration.
• Design and implement structured coaching and mentoring initiatives that support leadership growth talent development and succession planning.
• Consult with leaders to assess individual team and organizational development needs andrecommend operationally applicable solutions aligned with departmental priorities.
• Support leaders in applying learning to real-time workplace challenges reinforcing sustainable behaviorchangeand skill transfer.
• Contribute toemployee engagement and culture-building efforts through leadership development strategies and coaching-centered initiatives.

Facilitation Learning Design & Program Delivery

• Facilitate engaging inclusive learning experiences for frontline staff supervisors professionals and senior leaders.
• Design implement and continuously improve leadership and organizationaldevelopmentprograms in collaboration with the Sr. Director ofLeadership& Organizational Effectiveness.
• Conduct learning needs assessments and partner with departments toidentifypriorities andcreate impactful learning solutions.
• Utilize a variety of learning methodologies and delivery approaches including instructor-led facilitation workshops blended learning e-learning and experiential/on-the-job learning.
• Collaborate with subject matter experts to ensure learning content isaccurate relevant and aligned with institutional goals.
• Manage andmaintaincourse offerings within the Learning Management System (LMS) including content updates enrollment tracking and reporting.
• Stay current on trends research and best practices in leadership development facilitation organizationaldevelopment and employee engagement.

• 5 yearsof experience in leadership development organizational effectiveness learning and development employee engagement ora relatedfield.
• Demonstrated experience providingleadership coaching and mentoringto managers and leaders.
• Demonstrated experiencefacilitatingadult learningprograms workshops and courses.
• Strong knowledge of adult learning principles instructional design facilitation methods and learning evaluation practices.
• Provensuccessdesigning and implementing development programs that drive behavioral change and organizational impact.
• Experience using Learning Management Systems (LMS) and learning technologies.
• Experiencemaintaining evaluating and evolving curricula based on organizational needs.

Preferred Certifications

• Professional certification in HR learning and development or coaching (e.g. SHRM PHR CPTD ICF).

Skills & Competencies

• Advanced coaching facilitation and consulting skills.
• Strong interpersonalskillswith the ability to build trust and credibility across diverse roles and perspectives.
• Excellent written verbal and presentation communication skills.
• High levelof adaptability collaboration and emotional intelligence.
• Strong project management planning and prioritization skills.
• Proficiencywith HR learning and collaboration platforms and tools.

• Medical Insurance including FSA and HSA plan options
• Vision and Dental Insurance
• Accrued Paid Time Off
• Up to 12 Paid Holidays
• Life Insurance
• Parental Leaveand Adoption Assistance
• 401(k)
• Discounted Parking and Public Transit Subsidies
• Employee Assistance Program
• Employee Wellness program including Preventive Care Incentive
• Employee Discounts
• Employee Tickets