Director, NPS Neuromuscular Program Strategy & Management
East Hanover, NJ - USA
Job Summary
Job Description Summary
#LI- HybridThe ideal location for this role is the East Hanover New Jersey site. Relocation may be possible and requires necessary approvals.
The role of the Director NPS Neuromuscular Program Strategy and Management is to serve as a leader for product and program strategy in support of patient access to achieve product and/or portfolio objectives. This role owns ongoing planning evaluation/measurement and optimization of short-term and long-term program performance to enable impact for Novartis and patients. This is inclusive of end-to-end patient and provider journeys as well as all NPS programs and services (onboarding co-pay adherence e-services hub operations external landscape/monitoring and shifting market dynamic).
This role requires a patient first purpose- led mindset who is highly collaborative entrepreneurial and an agile leader to liaise with multiple NPS Centers of Excellence and cross-functional teams including but not limited to Product Strategy Marketing Market Access Customer Engagement (Sales) Field Reimbursement Ethics and Compliance Legal Data Analytics and Training. Finally this role is accountable for driving strong business performance in conjunction with ED NPS Neuromuscular and Manager Patient NPS Program Operations Management Neuromuscular.
Job Description
Major Accountabilities
Lead a core team of cross-functionalNPSstakeholders focused on ongoing patient support program refinement and measurement specific to the post-prescription experience in partnership withProgram Data Insights and AnalyticsCenterof Excellence (starting and staying onappropriate therapy)
Serve asNPSsubject matter expert onour Neuromusculartherapyand provide key inputs to Portfolio Strategy & Lifecycle ManagementCenterof Excellence for program designs related toonboarding co-pay adherence e-services and hub operations to ensure reconciliation with product P&L and objectives
Drive integration ofNPSpriorities and program performance with identified product priorities strategies and KPIs
Support the development of marketplace and competitive landscape assessments to inform future state ofNPSsupportforour Neuromuscular therapy
Collaborate with trainingNPSCentersof Excellence field reimbursement marketaccessandNPSManager Program Operations to provide input into field reimbursement team training
Liaising withNPSEnterprise Intelligence and Insights team to gather insights on external and competitive benchmarking scanning global best practices and liaising across network internal resources (marketing sales reps patient coordinators reimbursement managers)
Supports successful implementation of any new services launched/administered forNPSincluding planning managingbudgetingand launching along with ensuring adequate staffing for operational support
Oversee the creation of patient access and reimbursement content and resourcesin partnership withNPSContent DevelopmentCenterof Excellenceto support field execution ofto support field execution ofNeuromuscularprograms
Education(minimum/desirable):
Bachelors Degree (PharmD RN or MBA a plus)
Languages:
Fluent English other languages desirable
Experience:
Required Experience:
7 Pharma commercial experience with 3 of those years of experienceoperatingin patient services space and/or market access is
Proven success in Hub Services
Ability to connect commercial financial and clinical perspectives to develop enhanced value messages and strategies
Comprehensive understanding of access journey for a patient with ability to diagnose issues and impact across comprehensive set of channel participants and vendors
Strong written and verbal communication skills including comfort level with senior management presentations
Strong experience with sales force communication
Proventrack recordleading across cross-functional teams
Preferred Experience:
In depth knowledge of specialtyandbuy and billproductdistribution and service company business models
In-depth knowledge and understanding ofrare diseasepatient services challenges and opportunities
Experience with specialty/buy and bill products
Home office marketing experience
Previousconsultant or vendor experience
he pay range for this position at commencement of employment is expected to be between$185500.00 and $344500.00/year; however while salary ranges are effective from 1/1/25 through 12/31/25 fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further final pay determinations will depend on various factors including but not limited to geographical location experience level knowledge skills and abilities. The total compensation package for this position may also include other elements including a sign-on bonus restricted stock units and discretionary awards in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion sex national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position please send an e-mail to or call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Salary Range
$185500.00 - $344500.00Skills Desired
Agility Asset Management Business Strategy Commercial Excellence Cross-Functional Collaboration Customer Orientation Digital Marketing Healthcare Sector Understanding Influencing Skills Inspirational Leadership Marketing Strategy Negotiation Skills Operational Excellence People Management Priority Disease Areas Expertise Product Lifecycle Management (PLM) Product Marketing Product Strategy Stakeholder Engagement Stakeholder Management Strategic PartnershipsRequired Experience:
Director
About Company
Novartis is a global healthcare company based in Switzerland that provides solutions to the evolving needs of patients worldwide.