Application & Workflow Specialist, Reporting

• Applications are considered on a rolling basis
• Multiple locations
• Remote

Job Description

Are you ready to take the next step in your career If you enjoy improving workflows supporting healthcare technology users and helping radiology teams work more efficiently this could be the right fit for you.

Were looking for an Application & Workflow Specialist Reporting to join Sectra. This role is ideal for someone with experience supporting radiology workflows reporting systems or PACS environments who is excited about improving operational efficiency and helping healthcare organizations optimize how they use reporting technology.

This position plays a key role in supporting reporting workflows and operational processes across customer environments. You will partner closely with radiologists clinical users PACS teams project teams and technical resources to help customers optimize reporting efficiency streamline workflows and improve day-to-day operations within their imaging environments.

The ideal candidate brings a strong understanding of radiology operations reporting workflows and healthcare technology along with the ability to work directly with customers to analyze workflows troubleshoot operational challenges support onboarding and go-lives and deliver meaningful workflow improvements. Experience with reporting platforms such as Powerscribe 360 is strongly preferred.

In this role you will:

• Conduct workflow analysis and support optimization of reporting related workflows within customer environments
• Support implementation onboarding configuration and go-live activities related to reporting solutions and workflow processes
• Partner with customers to understand operational challenges and recommend workflow improvements and best practices
• Support troubleshooting and resolution of reporting workflow application and end-user issues
• Collaborate with applications integration project management and customer teams to support successful customer outcomes
• Support customer training and workflow education initiatives both remotely and onsite
• Assist with workflow validation testing optimization and operational readiness activities
• Help customers improve reporting efficiency and overall workflow effectiveness
• Develop and maintain workflow documentation operational resources and customer support materials
• Participate in customer meetings workflow discussions and operational improvement initiatives
• Travel to customer sites as needed to support implementations go-lives workflow assessments and customer engagement activities