VP, Product Development & Innovation (72130)

Valcourts path to Vision 2028 requires technology that moves at business speed. Today the gap between business demand and technology delivery is a constraint on growth acquisition integration and operational scale. This role closes that gap by embedding a senior technology leader who owns the business relationship the solution design the delivery accountability and the adoption outcomesnot just the project handoff.

This is not a project manager or an IT liaison. This is a business-outcome owner who operates at the intersection of strategy process product and AI enablement.

Business Relationship & Demand Management

• Owns IT business relationship management across all divisions and corporate functions
• Ensures business demand is captured shaped and tied to measurable outcomes before entering delivery
• Helps business leaders distinguish symptoms from root causes and local optimization from enterprise value

Business Process Facilitation

• Leads process discovery current-state analysis and future-state designwithout taking process ownership from the business
• Challenges business stakeholders against best practices scalability and automation opportunities
• Converts process findings into requirements product concepts and roadmap items tied to margin efficiency or revenue outcomes

Product Strategy Solution Architecture & Major Implementations

• Owns the business-facing product roadmap for new capabilities and major platform initiatives
• Owns business-solution architecture: problem framing MVP definition cross-platform design and implementation approach
• Holds overall accountability for major custom development and large platform implementations (including Salesforce)

Custom Development & AI-Assisted Delivery

• Builds a capability to accelerate the software development lifecycle using AI-enabled tools (Claude Code Cursor GitHub Copilot)
• Defines standards for AI-assisted prototyping application development testing and workflow automation
• Measures impact through cycle-time reduction prototype speed defect rates and delivery throughput

Enterprise AI Strategy Governance & Enablement

• Partners with the CIO to operationalize and mature the enterprise AI strategy
• Develops baseline AI usage standards instruction frameworks compliance metrics and governance routines
• Identifies and prioritizes high-value AI use cases across field operations sales finance HR and IT
• Provides the CIO with regular visibility into AI adoption business value and risk posture

• Business leaders view IT as a strategic partnernot a ticket queue
• Technology investments are tied to measurable outcomes: margin throughput retention integration speed
• AI adoption is measurable compliant and producing visible productivity and risk reduction
• Major platform implementations (Salesforce custom apps) are delivered with clear scope strong adoption and tracked value
• Reduced rework caused by unclear requirements or poorly framed business problems
• Faster conversion of business opportunities into prototypes automations and roadmap-ready initiatives
• Shadow IT and fragmented business-led experimentation are reduced

The right candidate is a business-oriented technology executive who can operate comfortably between strategy and execution. They must be able to engage senior leaders challenge assumptions constructively and build a function that makes IT engagement more structured and outcome-oriented.

• Senior technology leadership experience in a complex multi-site acquisition-driven or PE-backed environment
• Demonstrated track record building or leading BRM business technology partner product management or digital transformation functions
• Experience owning major enterprise platform implementations and custom development programs
• Practical fluency in AI strategy governance and responsible AI adoption
• Strong working knowledge of Salesforce ERP field services integrations and workflow automation
• Bachelors required; MBA preferred

• Business-first mindsetable to speak the language of operations finance and growth
• Comfortable challenging business leaders against best practices while preserving trust
• Translates CIO strategic direction into programs metrics and operating routines
• Focused on practical innovation not innovation theater
• Disciplined about governance risk adoption and value measurement

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