Quality Assurance Administrator

Crafco Inc. is seeking a Quality Assurance Administrator at our New Corporate Office & Lab Facility in Phoenix AZ.

The Quality Administrator is a highly motivated organized and detail-oriented Quality Administrator to join our Materials Quality and Technology this role the candidate will report to the Materials Quality Assurance Manager and will be responsible for maintaining accurate quality records supporting the implementation of quality systems and ensuring compliance with company policies and industry standards.

This position offers a competitive salary and an excellent benefits package including Profit Sharing Matching 401(k) Health Life Dental Vision Short- & Long-Term Disability Holiday Personal & Sick Pay Maternity Leave and more.

Key Responsibilities:

• Assist in the administration of quality management system (QMS).
• Assist with supplier quality documentation and communications such as Certificate of Analysis (COAs) and Supplier Corrective Action Requests (SCARs).
• Provide administrative support to lab technicians and product engineers as requested.
• Maintain and update quality documentation including work instructions standard operating procedures (SOPs) and certificates as requested.
• Complete projects and tasks in a timely manner with clear communication and consistent efficiency.
• Provide prompt and quality accuracy of certificate generation.
• Support root cause analysis and corrective action activities.
• Manage state DOT product approvals using QMS software.
• Collaborate with production teams to ensure quality requirements are clearly communicated and consistently followed.
• Monitor key performance indicators (KPIs) and assist in preparing monthly quality performance reports.
• Participate in continuous improvement initiatives including 5S Lean and Six Sigma activities
• Adhere to all company standards and safety regulations.
• May take on additional tasks that align with the overall goals and responsibilities of the role.

Qualifications & Skillset:

• High School Diploma
• Proven experience in an administrative or quality support role preferably in a manufacturing or laboratory environment.
• Strong organizational and document management skills.
• Familiarity with quality standards such as ISO 9001.
• Proficient in Microsoft Office (Excel Word Outlook PowerPoint).
• Excellent written and verbal communication skills (English Required).
• Experience with QMS software.
• Understanding of statistical process control (SPC) and quality tools (e.g. Pareto Fishbone 5 WHY).
• Knowledge of manufacturing processes and supply chain operations.

About Crafco Inc.:

Crafco Inc. has delivered confidence through innovation quality and value to our customers since 1976. Crafco is the worlds leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon Inc. our core values consist of Empowered Service Selfless Leadership Purposeful Growth and Respectful Relationships which provide an excellent work environment for future growth. Learn more about Crafco and Ergon by visiting:

us to see if you can be a part of our TEAM.

Crafco Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid drivers license. Any employment offers are contingent upon a pre-employment drug test background check and MVR..

Required Experience:

Unclear Seniority