1. Knowledge of network analysis related to infrastructure design.
2. May be an expert in security or intrusion detection.
3. Proficient in proprietary network technology.
4. Advanced experience with but not limited to routers firewalls switches and servers.
5. Advanced knowledge in network analysis.
6. Advanced problem resolution and project management skills.
7. Designs and implements class wide area networks.
8. Experience with Firewalls VPN encryption intrusion detection and prevention systems and penetration testing.
9. Knowledge of network vulnerabilities and be able to mitigate and prevent each one.
10. Supporting the replacement lifecycle management and upgrade of networking equipment including core distribution and access layer switches; routers; firewalls; and related hardware used across the agencys network environment
11. Creating maintaining and improving detailed network diagrams for all agency systems including logical network maps physical connectivity diagrams and systemtosystem interfaces used by 911 and 311 operations.
12. Developing and maintaining rack elevation diagrams equipment inventories and cabling documentation for data centers communications rooms and remote agency sites
13. Preparing and maintaining documentation of network configurations standard operating procedures change records and disaster recovery materials specific to the 911 environment.
14. Monitoring network performance and availability identifying bottlenecks or vulnerabilities and implementing corrective actions to ensure the resiliency required for 24/7 emergency communications
15. Troubleshooting complex network issues affecting critical 911 operations conducting rootcause analysis and restoring service quickly while documenting findings
16. Managing and supporting two data centers that host missioncritical 911 applications ensuring continuous availability redundancy and compliance with publicsafety operational requirements

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