Service System Specialist (BAS)

About Robert Bosch GmbH

Headquartered in Germany Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology Industrial Technology Consumer Goods and Energy and Building Technology. Over 400000 associates generate sales of over 90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark short Bosch creates technology that is Invented for life. Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its North America Robert Bosch LLC supplies automotive original equipment and aftermarket products industrial drive and control technology power tool security and building technology thermo-technology household appliances solar energy healthcare and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41000 associates in more than one hundred locations.

Bosch Building Technologies Integrator Business

The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security energy efficiency and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Boschs role as a comprehensive supplier of energy building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services building automation and security & life safety in the U.S. market. The company provides consulting planning implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers commercial real estate buildings and federal state and local government. Climatec has operated as an independent entity maintaining its offices in Arizona California Nevada Texas New York and New Jersey. Climatec continues to represent and integrate numerous leading manufactures product lines across its wide range of services including Bosch 2023 Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Boschs Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies Bosch offers its customers a complete portfolio of networked and efficient energy building automation and security solutions.

Job Summary: The Systems Specialist provides technical support for Building Automation and Special Systems including troubleshooting programming and ongoing service. This role will take responsibility for developing control databases graphics and programming sequences. Drawing on a solid understanding of electrical circuitry and platforms like Distech Tridium or Alerton the specialist will ensure systems operate efficiently to meet client needs and maintain accurate service documentation.

Responsibilities:

• Provide troubleshooting support for Building Automation System (BAS) onsite or via remote services exhibiting a robust capability to identify and resolve issues concerning diverse control components and software from on-site and off-site locations.
• Utilize fault-detection and diagnostic tools to provide proactive data-driven service.
• Ensure timely software backups are created and uploaded for customer sites and software development.
• Provide Controls database graphics programming etc. for sequences as provided by the Design Specialist project specifications or other applicable sources. (Distech Alerton Tridium experience preferred)

• Provide support to Bosch Building Technologies and other contractors to solve building operating issues that go beyond the controls or special systems operation.
• Provide input to others as requested or required to assist in the accurate estimation design installation start up and training for building systems.

• Provide hands-on service support on existing systems ensuring their proper and efficient operation as well as providing ongoing support to the facilitys building engineers.
• Complete time sheets service work orders and other paperwork required for this position in an accurate and timely manner.
• Deliver on-site customer training and technical support to building engineers project managers and staff.
• Participate in on-call rotation for 24-hour emergency response as required.
• Other duties as assigned.

Required Qualifications:

• Minimum of a high school diploma or GED equivalent.
• 2 years of experience with Johnson Distech Alerton or Tridium controls systems.
• 2 years of experience with programming and building automation controls database management.
• 2 years of experience with troubleshooting basic electric and electronic circuitry including reading and interpreting electrical and electronic diagrams.
• 2 years of experience with proven field experience in building automation controls programming network integration and system commissioning.
• Understanding of AC power circuitry including breakers and multi-phase power (120VAC and greater).
• Ability to read and interpret mechanical electrical and control wiring diagrams.
• 2 years of BACnet MSTP and/or BACnet IP experience with commissioning configuration and troubleshooting.
• General understanding of HVAC operations within a commercial facility (K-12 government facilities hospitals and/or data centers)

Preferred Qualifications:

• Bachelor or Associate degree in Engineering (mechanical computer science electrical information technology Two-year technical degree in HVAC Electronics-related studies) or equivalent work experience.
• 5 years of experience programming servicing and troubleshooting Distech Alerton or Tridium controls systems within building automation operations.
• 5 years of experience with proven field experience and the ability to debug installation issues during both static and dynamic start-up phases.
• 5 years of experience in Construction Building Automation Controls/Engineering or related fields within Building Automation.
• Deep understanding of HVAC operations within a commercial facility (K-12 government facilities hospitals and/or data centers).
• Experience supporting retrofit projects or modernizing existing building automation systems replacing outdated controls sensors or hardware with newer technology.
• Experience providing service support to existing installations ensuring compliance with building occupancy codes and ongoing efficient operation.
• Deeper understanding of HVAC equipment (Chiller/Boiler) operations within a commercial/industrial facility (K-12 government facilities hospitals and/or data centers)

Physical Demands:

In general the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• While performing the duties of this job the employee is regularly required to stand climb walk sit push pull squat crawl and stoop. The employee is regularly required to use hands to finger handle feel objects and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision distance vision depth perception and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:

In general the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• While performing the duties of this job the employee will be exposed to outdoor weather conditions work on job sites may be required to travel to and from job site locations may work in a typical office environment and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.

Additional Information:

Equal Employment Opportunity Statement

This company considers candidates regardless of race color religion sex sexual orientation gender identity national origin disability or veteran status. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color creed religion national origin citizenship status ancestry sex age physical or mental disability unrelated to ability marital status family responsibilities pregnancy genetic information sexual orientation gender expression gender identity transgender sex stereotyping order of protection status protected veteran or military status or an unfavorable discharge from military service and other categories protected by federal state or local law.

Equal Opportunity Employer including disability / veterans.

All your information will be kept confidential according to EEO guidelines.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more click here.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application interviewing completing any pre-employment testing or otherwise participating in the employee selection process you can reach out to our HR team for support at or email Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.