Head Start Quality AssuranceCompliance Manager

POSITION SUMMARY:

The Head Start Quality Assurance Manager is responsible for ensuring that all Head Start Early Head Start and Pre-K Counts services operated by Westmoreland Community Action are fully compliant with Head Start Program Performance Standards (HSPPS) Pre-K Counts guidance applicable federal and state regulations and agency policies. This position provides leadership for the programs ongoing monitoring system continuous quality improvement (CQI) initiatives and data integrity practices. The Manager directly oversees Head Start Data CACFP Administration and ERSEA Supervisors and serves as a key partner to program leadership in promoting accountability excellence and child safety.

RESPONSIBILITIES:

• Compliance & Ongoing Monitoring
• Implement and maintain ongoing monitoring systems in alignment with Head Start federal and state requirements (45 CFR 1302.102(b)(1)).
• Conduct regular monitoring reviews site visits and comprehensive file audits across all program service areas.
• Ensure compliance with governance CACFP ERSEA education health and family engagement standards.
• Monitor and assess active supervision practices and child safety procedures to ensure adherence to 45 CFR 1302.47.
• Coordinate preparation activities for federal and state reviews including PRI FA1 FA2 and CLASS reviews.
• Continuous Quality Improvement (CQI)
• Lead the programs continuous quality improvement process in accordance with 45 CFR 1302.102(b)(2).
• Collect analyze and interpret program data to identify trends risks strengths and areas for improvement.
• Collaborate with leadership and supervisors to develop implement and track quality improvement and corrective action plans.
• Monitor progress to ensure corrective actions are completed accurately and within required timelines.
• Data Management & Reporting
• Ensure accuracy completeness and timeliness of data entry and reporting within ChildPlus and other required systems.
• Maintain compliance with federal state and program operations recordkeeping requirements (45 CFR 1302.101(b)(4)).
• Prepare regular updates for Policy Council Board of Directors and leadership teams on compliance quality assurance activities and the annual Program Information Report (PIR).
• Participate in site safety reviews CACFP reviews annual self-assessments and other program planning and evaluation activities.
• Training & Technical Assistance
• Provide training coaching and technical assistance to staff on HSPPS monitoring requirements and quality assurance practices.
• Support onboarding processes and ongoing professional development for program staff (45 CFR 1302.92).
• Develop and maintain tools guidance documents and resources that support consistent compliance and program quality.
• Policy & Procedure Development
• Review update and recommend program policies and procedures to ensure compliance with federal regulations (45 CFR 1302.101(b)(1)).
• Promote consistent implementation of policies and procedures across all program sites and service areas.
• Any other duties as assigned by the Supervisor.

Professional Expectations

• Maintain current knowledge of Head Start Pre-K Counts and CACFP regulations and guidance.
• Demonstrate strong organizational analytical and written communication skills.
• Exercise sound judgment professionalism and confidentiality.
• Promote a culture of accountability transparency and continuous improvement.
• Travel between program sites throughout

REQUIREMENTS NECESSARY TO SAFELY PERFORM THE ESSENTIAL FUNCTIONS OF THE POSITION OF Head Start Quality Assurance/Compliance Manager:

This position requires a combination of office-based work and regular on-site presence at program locations throughout Westmoreland County. Travel and flexibility in scheduling may be required to meet program and compliance needs.

Physical requirements: Push/pull lift/move up to 25 pounds.

Manual dexterity: Perform moderately difficult manipulation typing filing writing.

Coordination: Perform tasks requiring foot and/or hand/eye coordination driving data entry.

Mobility: Walk stand sit for prolonged periods drive.

Speech: Articulate with accuracy employee/client interaction phone communication.

Vision: Read small print use a computer drive a car.

Hearing: Receive verbal instructions answer phones communicate clearly.

Concentration: Able to concentrate with some interruptions.

Attention span: Able to attend to tasks for more than 60 minutes.

Conceptualization: Able to understand and relate to concepts behind crisis and housing support services.

Memory: Able to recall multiple tasks and assignments over extended periods.

Environmental Conditions: Primarily indoor work in an office setting.

Westmoreland Community Action is a non-profit organization that works to connect individuals and families to opportunities and resources throughout the community to improve their quality of life and help to reduce poverty in the community. This is accomplished through housing counseling support education intervention collaborations partnerships information referrals and networking.

Full-time Benefits:

Employer-employee cost share for dental vision life insurance short-term disability and long-term disability polices

ICHRA health plans Using an allowance choose the best plan for you

16 paid holidays

10 days of vacation in first year of employment

8% retirement match after 1 year and 1000 hours of service

Mileage reimbursement

Time and a half for holidays worked.

Shift differential for evening and overnight shifts.

Hourly pay rate based on experience: $29.66 to $33.69 or $61693.00 to $70637.00 Yearly

Westmoreland Community Action (WCA) is committed to recruiting and retaining a diverse workforce that reflects our community and those that we seek to serve. If you in good faith believe that you are qualified to succeed in this position we encourage you to apply. Please include a cover letter to tell us about your unique qualifications for the position. Our hiring manager will review your application and if interested will contact you regarding next steps.

QUALIFICATIONS:

• A bachelors degree is required.
• Minimum of three to five years of experience in a Head Start or PKC program.
• Demonstrated knowledge of Head Start Program Performance Standards and monitoring systems.
• Experience with ChildPlus or similar data management systems is strongly preferred.
• Actsand sex offender registry clearances.
• Valid PA drivers license mandated Agency auto insurance coverage and reasonably clean driving record.