Senior Associate I – People Analytics (Performance & Feedback)

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

This role requires strong analytics skills solid understanding of performance management cycles and the ability to convert complex workforce data into concise executive-ready insights.

Examples of the skills knowledge and experience required at this level include but are not limited to:

1. Performance Management Analytics & Cycle Support

• Manage data architecture for performance cycles (goal-setting mid-year year-end promotions)

• Maintain performance tracking against KPIs and competency frameworks at individual team and unit level

• Track compliance (submissions completion feedback participation) across levels and service lines

• Produce cycle-close analytics (completion rating distributions ranking compliance BU comparisons)

• Ensure data integrity and audit trails in line with governance standards.

2. Feedback Analytics & Compliance Monitoring

• Administer and analyze firm-wide feedback data (participation quality trends)

• Develop automated dashboards on feedback compliance and quality for HC leadership

• Conduct basic sentiment/thematic analysis on qualitative feedback to surface key themes and gaps

• Maintain feedback effectiveness scorecards against defined benchmarks

• Flag non-compliance and recommend actions to strengthen the feedback culture

3. Advanced Data Analytics Dashboarding & Reporting

• Build and maintain Power BI dashboards integrating core HR metrics (performance feedback attrition promotions headcount)

• Create DAX measures and KPIs to support real-time monitoring

• Cleanse transform and validate HR data to maintain high data quality

• Use advanced Excel (pivot tables XLOOKUP dynamic arrays Power Query) for ad-hoc analyses

4. HR Technology & Systems Management

• Act as functional administrator for talent management platforms (data uploads configuration access)

• Support testing and rollout of HR technology modules and integrations

5. Change Management & Strategic Communications

• Develop concise decks and updates that translate analytics into clear messages for stakeholders

• Prepare visual and infographic summaries for leadership forums and firm-wide communications

• Coordinate with Communications to ensure timely and consistent messaging on performance cycles feedback and HC programs

• Collaborating with Departmental leads to run the entire Performance Cycle

• Need exceptional communication and stakeholder management skills

• Be the primary point of contact for stakeholders during the execution of different stages of performance cycle

Educational Requirements: Bachelors degree in Human Resources Business Analytics Business Administration or a related discipline

Experience Required: 2.54 years of progressive experience in HR analytics people operations or performance management functions

Technical Tools and Knowledge: Advanced proficiency in Power BI (including DAX and data modeling) Microsoft Excel (Advanced) Power Query and talent management systems(TMS)

Additional Skills:

• Experience building dashboards and delivering actionable workforce insights

• Strong written and verbal communication skills for technical and non-technical audiences

• Exposure to performance management systems feedback platforms or talent tools in a corporate or professional services environment

• Strong analytical thinking and problem-solving

• Effective stakeholder management

• High attention to detail and data accuracy

PwC A.F. Ferguson & Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Education (if blank degree and/or field of study not specified)

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

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Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date