Other Service Line GeoSpatial MAP GSSANL
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Job Location:
Mountain View, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Field Services Engineer
Location: Mountain View CA - Onsite
*Please confirm onsite availability in submissions*
Rate: $56
Client kit
BGV fully cleared
Candidate must be U.S. Citizen supporting Government Infrastructure
Replacing Beeline IDs: 51717-1 & 51718-1
Top Skills:
Provide basic troubleshooting for macOS Mac hardware peripherals and common software issues.
Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed
Job Description/Responsibilities:
Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed.
Provide basic troubleshooting for macOS Mac hardware peripherals and common software issues.
Provision and configure laptops using Kandji (MDM); handle device shipping and asset updates.
Manage user and application access in Okta (account setup deactivation MFA permissions).
Support Google Workspace (Gmail Drive Calendar) and collaboration tools including Slack and Zoom.
Escalate issues appropriately and follow documented IT processes. Project Code :
Location: Mountain View CA - Onsite
*Please confirm onsite availability in submissions*
Rate: $56
Client kit
BGV fully cleared
Candidate must be U.S. Citizen supporting Government Infrastructure
Replacing Beeline IDs: 51717-1 & 51718-1
Top Skills:
Provide basic troubleshooting for macOS Mac hardware peripherals and common software issues.
Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed
Job Description/Responsibilities:
Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed.
Provide basic troubleshooting for macOS Mac hardware peripherals and common software issues.
Provision and configure laptops using Kandji (MDM); handle device shipping and asset updates.
Manage user and application access in Okta (account setup deactivation MFA permissions).
Support Google Workspace (Gmail Drive Calendar) and collaboration tools including Slack and Zoom.
Escalate issues appropriately and follow documented IT processes. Project Code :
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