Executive Director Product Delivery Director

Join us to shape a multiyear transformation that turns bold strategy into real outcomes for our clients. Help us deliver faster time to value higher reliability and a better service experience across the bank.

As an Executive Director Product Delivery in Client Onboarding and Service and the Product and Transformation team you lead a multiyear transformation that turns strategy into shipped outcomes and designs an operating model that connects discovery to delivery. You orchestrate largescale releases embed risk and controls into how we plan build test and run products and champion progressive delivery practices to increase release frequency while improving reliability and recovery. You align investments people and platforms so clients experience faster time to value and stronger service while we use clear decision rights transparent governance and actionable metrics to guide priorities and continuous improvement. You coach teams foster a culture of accountability and craftsmanship and work across product engineering operations and controls to remove blockers and deliver measurable impact.

Job Responsibilities:

• Direct the principal activities across the endtoend product delivery journeyintake dependency management release and deployment and product operationalizationwith a focus on feasibility and readiness.
• Maintain a transparent portfolio view of timelines crossteam dependencies and environmental constraints; identify and resolve blockers early.
• Monitor product performance and delivery flow; translate insights into efficiency gains and coordination improvements.
• Own and continuously improve the change management framework across functional partners integrating risk controls compliance and regulatory requirements.
• Lead collaborative forums on resource planning dependency risk and deployment techniques; ensure fit-for-purpose environments and tooling.
• Coach the product delivery organization on best practices in product lifecycle management SDLC DevOps and service management.
• Foster a culture of continuous improvement operational excellence and outcome orientation across COS and P&T.

Required Qualifications Capabilities and Skills:

• 8 years delivering complex products platforms or enterprise technology in regulated environments with significant experience in operational management and change readiness.
• Proven leadership of enterprisewide release and deployment practices; demonstrated ability to manage timelines dependencies and production readiness at scale.
• Advanced knowledge of the product development lifecycle and SDLC; strong technical acumen across architecture and design CI/CD testing automation and service operations.
• Proficiency in data and analytics to inform prioritization measure performance and drive decisions.
• Deep experience with risk controls compliance and regulatory requirements embedded in delivery.
• Excellent communication and stakeholder management; ability to lead through influence and drive crossfunctional outcomes.
• Track record of coaching highperforming teams and removing systemic blockers to delivery.
  

Preferred Qualifications Capabilities and Skills:

• Recognized thought leader in product delivery operational transformation or largescale change in financial services.