Supervisor, Patient Access-Full time-Days-Davenport
Davenport, IA - USA
Job Summary
Employment Type:
Full timeShift:
Rotating ShiftDescription:
At MercyOne health care is more than just a doctors visit or a place to go when youre in need of medical attention. Our Mission is based on improving the health of our communities that means not only when you are sick but keeping you well.MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf Iowa and Rock Island and Moline Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System and recognition for being in the top 1 percent in the nation for patient safety.
Join the MercyOne Family!We are looking to hire a Supervisor in Patient Access
AsaPatient Access Supervisor atMercyOne youwill Frontline department-based role that supervises daily functions of assigned area(s). Provide clear direction & manages /advancespeople processes structures & / or programs that support direct / indirect care. Demonstrate behaviors in alignment with culture & creates / supports comprehensive strategies & measures progress to achieve desired outcomes.
Work Focus:
Responsible for the daily operations & the oversight of staff.
Supervisors work in collaboration with department managers to manage staff &departmenteffectively.
Participates in & contributes to the performance management/review process.
Implements departmental plans & prioritiesidentifiedby accountable leaders.
Mayparticipate& recommend inthe hiring & selection process.
Responds promptly & directly to meet or exceed customers needs.
Process Focus:
Follows standards of performance & work processes in designated areas.
Coordinates staff scheduling &assignment. Reviews & approves administrative functions (time payroll expense).Stewardsproductive use of resources (e.g. people financial equipment supplies materials) to achieve assigned commitments experiences & quality standards.
Communication:
Employs effective & respectful written verbal & nonverbal communications;
Develops an environment of mutual confidence & trust through collaborative relationships;
Effectively communicates goals standards program expectations service performance & how the work serves Trinity Health objectives;
Proactively recognizes addresses & / or escalates organizational operational or team conflicts.
This position requires someone that is flexible has good communication is able to multitask. Must be organized adaptable and dependable.
Schedule:
Full time
Variable hours that require flexing to meet the needs of 3 shifts Being on call is a requirement
Pay:
$22.16-$33.24
Minimum Qualifications
High school diploma or equivalent.
Two (2) to three (3)years experienceworking in a Pre-service or Patient Access operations with supervisory or lead responsibilities.
ObtainNational certification in HFMA CRCR NAHAM CHAA & / or NAHAM CHAMwithin one (1) year of hire.
Additional Qualifications (Preferred)
Associate degree
Patient accounting experience
Colleagues ofMercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughoutthe system!
Want to learn more about MercyOne GenesisClick here:MercyOne Genesis Stronger. Together. As One!
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
Manager
About Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more