Senior Reporting and Insights Analyst

Are you driven by data and inspired by innovation In this pivotal role youll harness both established and emerging technologies to deliver powerful reporting and actionable insights that shape strategic decisions across the business. Your work will not only drive performance it will also elevate our internal data culture build capability and confidence across teams.

As a trusted expert youll:

• Lead the creation of dynamic dashboards visualisations and reports that bring clarity to complexity
• Champion intuitive self-serve analytics tools that empower stakeholders to explore and understand their data
• Advise and influence at all levels of the organisation translating technical insights into meaningful business outcomes
• Thrive in a fast-paced environment managing multiple priorities with autonomy and precision

Were looking for someone whos not just skilled in databut passionate about its potential to transform how we work think and grow as a business.

What youll be doing

• Own and deliver reporting and insights focused on payments products including transaction performance conversion authorisation rates failure analysis and customer behaviour
• Act as a subject matter expert in payments data providing insight into trends anomalies and opportunities across end-to-end payment flows
• Design and build intuitive scalable dashboards and data visualisations that enable self-serve access for stakeholders
• Drive the adoption of data-led decision-making within payments improving data literacy and encouraging proactive use of insight
• Collaborate with Data Engineering and Technology teams to shape and enhance the underlying data model for payments products
• Define and uphold reporting standards governance and best practice across payments analytics
• Contribute strategically to the data roadmap ensuring alignment with payments product priorities and wider business objectives

What Success Looks Like

• Clear actionable insights and visualisations that support a data-informed culture across the business.
• Strong trusted relationships with stakeholdersyoure seen as a go-to expert and advisor.
• Agile responsive delivery that meets tight deadlines and adapts to evolving needs.
• Robust data governance and security practices that reinforce trust and integrity in our data ecosystem.

Your experience

• Proven experience in a reporting and insights role delivering value-led outcomes and driving adoption of self-service analytics.
• Experience working with payments data financial transactions or e-commerce/payment flows desirable.
• Hands-on knowledge of cloud and on-premise reporting tools with a track record of contributing to data asset development.
• Expertise in Power BI (essential) plus familiarity with tools like SSRS Looker Tableau or similar.
• Strong SQL skills (essential) with Python experience a plus.
• Experience using data production tools such as SQL Server Management Studio or Databricks.
• Ability to coach and mentor users in adopting new reporting solutions.
• Comfortable working in agile environments and managing stakeholder expectations from discovery to delivery.

Skills that will set you apart:

• Pragmatic delivery-focused mindset with an 80/20 approach to problem-solving.
• Strong commercial mindset with the ability to link data insights to business outcomes.
• Excellent communication skillsyou can translate complex data into compelling visual stories.
• Agile delivery capabilities within both traditional and modern project frameworks.
• Solid understanding of data warehousing and dimensional modelling.

Qualifications/Requirements

• 24 years experience in a data insights role with a proven track record of delivering transformational reporting solutions.
• Strong grasp of data integration and engineering principles.
• High proficiency in Power BI and SQL; working knowledge of Python or similar data languages.
• Experience with Microsoft Azure is a plus.

Our Story

Clear Business was founded with a simple yet powerful mission: to make life easier for our customers and more fulfilling for our colleagues. Were proud to be one of the UKs leading providers for small businesses offering a unique one-stop solution for essential servicesincluding Phone Broadband Mobile Water Gas Green Electricity Payment Services and Insurance.

Over the past 20 years our journey has been defined by innovation growth and recognition. Weve earned prestigious accolades such as Investors in People The Northern Contact Centre Awards 2023 and Learning at Work Week Awards 2023. Most recently we were honoured with the One to Watch award from Best Companiesan exciting testament to our culture values and commitment to excellence.

In return for your hard work youll get

At Clear Business we know that great people make great companies. Thats why we offer a benefits package designed to support your well-being reward your hard work and help you thriveboth in and out of the office.

• Pension contributions and life assurance coverage to support your future and protect what matters most.
• 25 days of annual leave increasing to 28 days based on tenure.
• Your birthday off every year because you deserve to celebrate.
• Flexibility to buy up to 10 extra holidays or sell up to 5 days annually.
• Exclusive discounts at top high street and online retailers.
• Cycle to work scheme and travel loans for people wanting a greener commute.
• 24/7 access to a GP mental health support fitness programmes and free legal and financial advice.
• A strong focus on wellbeing with resources to help you feel your best every day.

The important extras

• Hybrid working - enjoy the flexibility of working remotely for up to three days a week.
• Engage in charity fundraising and volunteering activities as part of our giving back initiative.
• Enjoy fantastic on-site amenities including a free gym free parking a subsidized café and an on-site bar for post-work drinks quiz nights and social events.
• Full time/Permanent contract of 37.5 hours per week.
• No weekendsandevery bank holiday off.

What happens next

Ready to turn data into decisions Apply now and be part of a team thats shaping the future of insights.

Across Clear Business were passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams.

All successful candidates will be subject to pre-employment checks.

Please note that this vacancy may close early if we receive a sufficient number of suitable applications; however we may retain your application on file for future opportunities

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We are one of the UKs leading providers of essential services to small businesses. We supply a wide range of essential services Fixed Lines Broadband Mobile Water Gas Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result we have been recognised by the following awards:

• The Lloyds Bank National Business Awards 2019

• Greater Manchester Business Awards 2019

• Lanarkshire Business Excellence Awards 2019