Digital Product Manager

Responsibilities / Tasks

Strategy Vision & Roadmap

• Lead the product vision and multi-quarter roadmap for assigned digital solutions aligned with APAC growth priorities customer value and market needs.
• Prioritise initiatives to focus investment on the highest-value customer and commercial opportunities.
• Define product scope dependencies and integration requirements including cybersecurity and platform considerations.
• Partner with Sales leadership to ensure product priorities reflect market demand pipeline opportunities and growth objectives.
• Maintain a transparent roadmap balancing strategic innovation with continuous improvement aligned with the global digital product portfolio and technology roadmap.

Discovery & Product Definition

• You will lead customer partner and internal stakeholder discovery to validate problems worth solving define value propositions and set measurable outcomes.

• Translate insights into clear product requirements: problem statements target users/personas value propositions and success metrics.
• Define and maintain a prioritised backlog with high-quality user stories and acceptance criteria to enable predictable delivery.
• Align stakeholders early on scope constraints and success metrics to minimise rework and accelerate decision-making.
• Conduct market and competitive analysis to inform product direction and prioritisation.

Delivery Release & Operational Readiness

• Partner with Engineering UX/UI and Data/Analytics to deliver enhancements iteratively using agile methods (e.g. Scrum/Kanban) with clear sprint/iteration goals.
• Own release scope and sequencing; manage dependencies risks and trade-offs across multiple countries to achieve timely delivery.
• Ensure operational readiness: documentation support model service and sales enablement readiness integration requirements data quality and cybersecurity expectations.
• Coordinate testing UAT and rollout plans (including localisation where required) to drive consistent adoption and a high-quality customer experience.

Go-to-Market Sales Enablement & Performance

• Define success metrics (KPIs/OKRs) and monitor performance across adoption customer value pipeline influence and commercial outcomes.
• Partner with regional Sales leadership to drive opportunity development and adoption equipping frontline teams with clear messaging demos use cases and value propositions.
• Support strategic sales opportunities through product expertise solution positioning demos and customer value articulation; translate capabilities into proposals and business cases.
• Analyse pipeline performance win-rates and adoption trends to inform improvements and partner with Service/Customer Success to ensure long-term customer value.

Your Profile / Qualifications

• Bachelors degree in Business Engineering Computer Science Information Systems or a related field (or equivalent experience).
• 5 years in digital product management (or product owner/BA with clear product ownership) delivering customer-facing or operational digital products.
• Demonstrated ownership of product strategy roadmap and end-to-end lifecycle (discovery build launch adoption).
• Strong backlog management: writing user stories defining acceptance criteria and partnering with engineering to deliver iteratively (Scrum/Kanban).
• Experience leading discovery and validation (problem framing hypothesis testing prototype feedback) and translating insights into requirements.
• Data-literate: ability to define KPIs/OKRs interpret dashboards and use evidence to prioritise (e.g. funnels adoption support drivers); excellent English and strong stakeholder management in a matrix multi-country environment.
• Strong commercial acumen and confidence supporting launches and adoption (enablement demoing proposal inputs); tools literacy (nice to have): Jira/Azure DevOps product documentation tools and analytics dashboards (e.g. Power BI)

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