Relationship Manager (Card & Payments) Senior Associate

Are you ready to help launch a pioneering practice within a global leader At JPMorganChase youll be part of a dynamic team thats building a new Payment Network Office from scratcha start-up within a scale-up where your ideas and energy will shape the future of payments. Youll have the opportunity to drive strategic alliances create innovative solutions and make a real impact on how we connect with customers. This is your chance to grow your career collaborate with talented colleagues and be part of something truly exciting.

Job Summary:
As a Relationship Manager on the Card Payment Networks team in the Payment Network Office you will help build and grow a new practice dedicated to revolutionizing our payment network partnerships. You will work within a collaborative entrepreneurial environment supporting strategic initiatives and operational excellence as we launch this new function. Youll be at the heart of a team that values innovation agility and cross-functional collaboration making a meaningful impact on Chases payment strategy and customer experience.

Job Responsibilities:

• Build manage and grow relationships with key card networks driving joint initiatives and launching new offerings that support Chases product and business objectives
• Serve as the central point of contact for network escalations ensuring communication timely execution issue resolution and alignment of strategy across JPMorganChase
• Support the execution and management of complex commercial agreements SOWs and amendments in partnership with Corporate Development & Legal
• Collaborate with Product Engineering Legal Compliance Risk Marketing Finance and Operations to drive alignment support product innovation and ensure successful execution of network-related initiatives
• Analyze and communicate regulatory changes and legal matters impacting card payment network relationships to assess and address implications for Chase
• Implement track and analyze network rules announcements and standards; develop actionable plans to address gaps and safeguard Chases interests
• Represent Chase at industry forums and partner events strengthening Chases reputation as a leader and innovator in payments

Required qualifications capabilities and skills:

• Demonstrate experience in payments card networks issuing/acquiring or financial services in a partner or relationship management role
• Show working knowledge of card issuing economics scheme rules and key operational processes (auth clearing chargebacks/disputes fraud controls tokenization BIN management)
• Manage cross-functional initiatives with high business impact
• Communicate effectively with strong written and verbal skills
• Resolve issues and escalations to closure with structured root cause analysis and follow-ups
• Understand the UK/EU payments environment (e.g. FCA PSR SCA/3DS) and scheme compliance expectations

Preferred qualifications capabilities and skills:

• Bring experience at a major card network (e.g. Visa Mastercard Amex) or large financial institution

If youre looking for a role where you can help build something new drive innovation and be part of a high-energy team this is your opportunity. Join us and help shape the future of payments at JPMorganChase.