Express Maintenance Service Advisor
Puyallup, WA - USA
Job Summary
We have a rare and immediate opportunity to add to our award-winning dealership family. We are looking for an experienced Express Maintenance Service Advisor to join our Service Department.
Pay: $60000.00 - $70000.00 per year
Benefits
- Medical dental & vision coverage
- Paid Time Off (PTO)
- Holiday pay
- 401k plan
- Life insurance benefit
- Hosted company events
- Vehicle purchase program
- Employee discounts for parts/service and more!
- We offer training and opportunities for bonuses/spiffs for productivity!
Responsibilities
- Greet assist and document customer concerns on repair orders
- Interview customers about concerns they have with their vehicle
- Sell repair work needed based off Technician and menu recommendations along with customers scheduled maintenance needs
- Stay in communication with customer as repair work is being completed
- Deliver completed vehicle to customer with full explanation of completed work and any additional recommendations
- Resolve customer concerns
Qualifications
- Automotive experience required
- Weekend availability
- Strong written and verbal communication skills
- Strong organizational skills
- Patience in problem-solving scenarios
- Proficient with technology texting applications etc.
- Experience with Tekiona plus!
We are a drug-free employer. Applicants must be able to pass a pre-employment drug test. Currently employed applicants will remain anonymous.
We are an equal opportunity employer and prohibit discrimination/harassment with regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
Toyota of Puyallup has been selling and servicing Toyota’s for more than 50 years and has provided multi-decade careers for dozens of our employees. We take pri...