Learning Systems Analyst

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.

Position Summary:

The Learning Systems Analyst is responsible for the daytoday administration and support of the learning management system and contributing to the broader learning ecosystem. This role supports regulatory safety and compliance requirements by maintaining accurate learning records and reliable system operations. As part of the Learning team the Learning Systems Analyst partners with HR Compliance IT and business stakeholders to support system configuration manage learning assignments support integrations and ensure the learning environment operates effectively and aligns with organizational needs.

Essential Responsibilities

• LMS Administration & Support
  • Administration of learning assignments user access and reporting
  • Configure maintain and monitor system functionality assignments data flows and integrations.
  • Provide user support troubleshooting and issue resolution
  • Maintain accurate and complete training and compliance records
• Compliance & Reporting Support
  • Support regulatory safety and legal compliance through accurate system configuration and reporting
  • Assist with audit preparation by maintaining required documentation and learning records
  • Produce standard and ad hoc reports for stakeholders
• System Operations & Changes
  • Support system releases updates and testing of system changes
  • Assist with monitoring system performance and uptime
  • Identify and resolve system issues performance concerns and operational risks.
  • Help maintain integrations and data flows in coordination with IT and other partners
• Process & Documentation
  • Document system processes procedures and standards
  • Follow established governance change management and support processes
  • Contribute to continuous improvement of learning system operations
• Collaboration & Enablement
  • Work closely with HR Compliance IT Nuclear Admins and business teams to support learning and compliance needs
  • Manage in the tiered administrator support model through administrator training learning materials certifications assessments and the Community of Practice
• Subject Matter Expertise
  • Maintain strong knowledge of learning technologies SF integrations content management and analytics.
  • Stay current on emerging learning technologies and modern methods to keep the ecosystem effective and scalable.

Minimum Requirements

• Bachelors degree or equivalent work experience.
• 4 years professional experience 2 years working directly with LMS solutions
• Hands-on experience configuring system settings and implementing or supporting integrations between the LMS HR systems and other learning platforms.
• Experience working with vendors and external support partners supporting solution direction.
• Strong customer service and communication skills.
• Ability to troubleshoot issues and work with others to resolve problems.
• Experience running reports and using data to support learning needs.
• Ability to follow processes document steps and manage details accurately.
• Strong conceptual and strategic thinking skills combined with handson execution ability.
• Familiarity with learning platforms and willingness to learn new ones.
• Understanding of change incident and release management.
• Ability to analyze data and build reports that inform decisions.
• Ability to identify system gaps and translate business needs into solutions.
• Strong communication skills for both technical and nontechnical audiences.
• Proven collaboration across HR IT Safety Nuclear and business teams.
• Must be able to pass Nuclear Background Screening process.

Preferred Qualifications

• Experience working in regulated safety-critical or asset-intensive environments (e.g. energy utilities manufacturing engineering operations).

As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

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