Service Administrator
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Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Service Administrator
Location:Perth Western Australia
Company:CMS Engineering
Employment Type:Full-Time Permanent
Location:Perth Western Australia
Company:CMS Engineering
Employment Type:Full-Time Permanent
The Role
We are seeking a proactive and organised Service Administratorto join our team in this role youll support the Service Manager and broader team by coordinating service activities maintaining accurate records and ensuring smooth day-to-day operations.
This position is essential to maintaining seamless service delivery ensuring jobs are scheduled tracked and completed accurately and on time.
Why Youll Love Working With Us
Competitive wages and yearly increases
Careergrowth paid training study leave and structured development pathways
Top-tier equipment provided phone laptop uniforms supplied
Recognition & rewards spot recognition vouchers and $2000 employee referral bonus
Health wellbeing & lifestyle benefits Fitness Passport (access for you and your family to gyms and aquatic centres nationwide) employee discounts and optional yearly paid flu vaccination vouchers
Additional employee benefits including novated leasing options
Paid parental leave & volunteer leave
Safe systems of work and supportive leadership
Careergrowth paid training study leave and structured development pathways
Top-tier equipment provided phone laptop uniforms supplied
Recognition & rewards spot recognition vouchers and $2000 employee referral bonus
Health wellbeing & lifestyle benefits Fitness Passport (access for you and your family to gyms and aquatic centres nationwide) employee discounts and optional yearly paid flu vaccination vouchers
Additional employee benefits including novated leasing options
Paid parental leave & volunteer leave
Safe systems of work and supportive leadership
What Youll Be Doing
- Coordinating service technicians and assisting with scheduling and job allocation
- Monitoring job progress and updating service management systems
- Liaising with technicians subcontractors and internal teams to ensure smooth workflow
- Maintaining accurate service records job data and customer information
- Preparing reports job sheets and documentation
- Responding to customer enquiries via phone and email
- Supporting invoicing and billing processes
- Tracking performance against KPIs and SLAs
- Providing general administrative and operational support
Your Skills Experience & Attributes
- Previous experience in administration or service coordination (preferably within a trade or service-based environment)
- Strong Microsoft Office skills and ability to learn new systems
- Excellent written and verbal communication skills
- High attention to detail and strong organisational skills
- Ability to manage multiple priorities in a fast-paced environment
- Professional phone manner and customer service skills
- Proactive positive attitude with a team-first approach
- Experience scheduling field technicians or service staff (desirable)
- Exposure to SLA/KPI-driven environments (desirable)
- Experience within HVAC mechanical or trade services (desirable)
- Full working rights in Australia (essential)
About CMS Engineering
Since the completion of our first project in 1992 CMS Engineering Pty Ltdhas developed a reputation for outstanding work in the field of mechanical building services. We bring experience and innovation to all of our installation and maintenance projectsbig and smallproviding an exceptional product and service at a competitive price. As a BGIS brand CMS combines local expertise with the strength and global reach of BGIS.
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past present and emerging. BGIS is an equal opportunity employerand strongly encourages applications from women Aboriginal and Torres Strait Islander peoples LGBTQ individuals and people from culturally diverse backgrounds.
Apply Now
If youre a motivated administrator or coordinator seeking a supportive environment and meaningful work wed love to hear from you.
Explore more opportunities at: Experience:
Unclear Seniority
About Company
BGIS is a global leader in integrated facility management services. Offering a full range of facility and real estate management services, BGIS partners with clients globally to bring forward innovative solutions.
