SharePoint & Knowledge Manager

NetImpact is seeking a SharePoint & Knowledge Manager to design administer and optimize enterprise content platforms supporting internal and external stakeholder engagement. This role blends strong SharePoint engineering and administration capabilities with structured content and knowledge management to build scalable intranet and extranet solutions implement automated workflows and maintain a centralized communications hub as the authoritative source for enterprise content.

The ideal candidate will architect and manage small content management system (CMS) in Microsoft environments (e.g. SharePoint) enforce content governance standards and enable efficient repeatable content lifecycle processes. This role is critical to ensuring information is accessible well-structured and aligned with organizational standards while supporting high-tempo operational and communications needs.

*The individual must live within a 50-mile radius of Scott AFB IL as you will be required on-site 3 days a week.

Responsibilities

• Design configure and administer SharePoint Online environments including site architecture permissions libraries and external-facing (extranet) capabilities
  
• Develop and implement automated workflows using Power Automate and related tools to support intake approvals publishing and lifecycle management
  
  • Integrate SharePoint with Microsoft Teams Outlook and other M365 services to support collaboration and content distribution
    
• Build and maintain scalable intranet/extranet solutions that support structured content delivery and stakeholder access working with Web Master and other external departments to ensure functional requirements are met by collaborates
  
• Establish and enforce content governance standards including taxonomy metadata version control and document lifecycle policies
  
• Serve as owner of enterprise content repositories (Comms Hub) ensuring accuracy consistency and accessibility of materials
  
  • Build and manage SharePoint-based content management systems (CMS) and structuring content for usability accessibility and scalability
    
• Translate intake requirements into structured user-friendly content and templates aligned with enterprise standards
  
• Optimize information architecture and search functionality to improve discoverability and user experience
  
• Coordinate content review validation and publishing processes to meet defined SLAs and quality expectations
  
• Monitor platform performance usage analytics and adoption trends; implement improvements based on insights
  
• Collaborate with cross-functional teams (communications IT OCM) to align platform capabilities with operational and stakeholder needs

Required Qualifications

• Ability to obtain Secret Clearance
• Bachelors degree in Information Systems Computer Science Digital Media Communications Technology or related field (or equivalent experience)
• 5 years of experience designing administering and optimizing SharePoint Online / Microsoft 365 environments in an enterprise setting
  • Strong experience with Microsoft 365 ecosystem including SharePoint Online Power Automate Power Apps and Teams integration
  • Strong hands-on experience with SharePoint site architecture including site collections hub sites permissions models document libraries and external (extranet) collaboration environments
• Solid understanding of information architecture taxonomy design and content governance best practices
• Experience managing permissions site collections content databases and document libraries
• Proficiency with Power Platform tools (Power Automate Power Apps) to design and implement automated workflows (e.g. intake approvals publishing notifications)
• Working knowledge of SharePoint Framework (SPFx) HTML/CSS and basic JavaScript for customizing pages web parts and user experience
• Working knowledge of PowerShell scripting for SharePoint administration and automation
  • Familiarity with SQL Server or backend data structures supporting SharePoint environments
  • Experience designing and implementing information architecture including taxonomy metadata strategy tagging and content lifecycle governance
• Experience documenting system architecture configurations and processes
• Strong understanding of user experience (UX) and interface design principles for intranet/extranet platforms
• Strong content quality control skills including editing structuring and standardizing content to align with enterprise branding and governance standards

Preferred

• Local to Scott Air Force Base
• Active Secret Clearance
• Microsoft certifications (e.g. Microsoft 365 Certified: SharePoint Administrator Power Platform certifications)
• Experience using analytics and reporting tools (e.g. SharePoint usage reports Power BI Google Analytics) to measure engagement usage patterns and platform performance
• Experience working in structured environments with defined workflows SLAs and governance requirements
• Experience supporting federal or large-scale enterprise environments
• Experience working in Agile or fast-paced delivery environment

#LI-Hybrid

Perks of working at NetImpact Strategies

• Your health comes first we offer comprehensive medical dental & vision insurance that starts the first of the month after you join the team

• Invest in your future 401(k) Plan Immediately vested employer contributions; no matching required

• Work hard play hard we offer a generous Paid Time Off (PTO) policy one (1) additional day of paid wellness leave per calendar year and observeten (10) federal holidays

• Pawsitively pawesome Pet Insurance (because our little critters are part of our families too!)

• Invest in your education Tuition reimbursement internal training programs & company-sponsored industry certifications!

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019 20 & 2024!

• Have fun and celebrate and give back Team building activities community volunteering quarterly HQ days wellness events happy hours family fun events and more!

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful transformative and enduring change. As Trusted Advisors NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive tailored solutions that are both mindful of the clients culture and organizational dynamics. NetImpacts core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting Process Automation Cloud DevSecOps Data and Analytics and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act as amended (ADA) and applicable state and local laws. It is NetImpacts policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individuals disability. Consistent with this policy of non-discrimination NetImpact will provide reasonable accommodations to an individual with a disability as defined in the ADA or applicable law who has made NetImpact aware of his/her disability unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact or request reasonable accommodation to utilize NetImpacts online employment application please contact.