Senior Platform Engineer

Points North is looking for a Senior Platform Engineer who is ready to do work that is both foundational and role will help support multiple products somelegacyand some brand new. Theright person willsee this role as anopportunity toenable us to scale while working on a critical platform that is used every day by real people to get their work done.

This role will be working both onstabilizing and hardening what exists todayand working withour development teams toempower them to managethe operational health of theirapplicationstheir telemetry their alerting their performance theirscaling. The goal is not a platformwhere you are the is a platform so well-built and well-documented that teams can run confidently on their own.

If you are the kind of engineer who gets energized by bringing structure and reliability to complex cloud infrastructure who sees a modernization challenge as an opportunity rather than a warning sign and who genuinely enjoys making other engineers more effectiveweare excitedto talk to you!

What Youll Be Doing:

• AutomatetheAzure infrastructurepowering our products what exists modernize what needs it and build new infrastructure the right way from the start using Bicep and ARM it is not repeatable and version-controlledhelp us make it so.

• Build and mature ourDataDogimplementationincludinghow we are using it not just configuration. Dashboards monitors alerts logging performance monitoring allbuilt with intention.

• Ensureour Azure environment pipelines and application follow security best practices and that those practices are baked into how we build.

• Standardizewhat healthy looks like for our systems and make sure we always have themeasurement andalertingto know when it is not.

• Own the reliability and effectiveness of our Azure DevOps pipelines across build test and deployment and partner closely with development teams to make the pipeline experience faster and less painful for everyone.

• Buildself-service tools standards and documentation that allow development teams to instrument their applications set up their own monitors and manage their own operational health without routing everything through you.

• Lead performance investigations and own post-incidentreviews anddrive the systemic improvements that prevent the same incident from happening twice.

• Act as a consultant and coach to development teams on cloud best practicessecurityreliability patterns and rolewill be atrustedpartnerbutnotactas agatekeeper.

• Informally mentor engineers across the organization raising the overall platform and reliability knowledge of the team over time.

What We Are Looking For:

• A builder who is equally comfortableworking with legacyproduction systems andas well ascreating something new and who understands that both kinds of work matter.

• Someone who sees early-stage observability and infrastructure modernization asopportunity not technical debt to complain about.

• An engineer who understands that great platforms are not just technically soundbutusable documented and built for the humans who depend on them.

• An engineer who builds secure infrastructure and delivery pipelines bydefault andhelps development teams do the same in their own work.

• A collaborator who works closely with development teams communicates clearly and leaves codebases processes and systems measurably better than they found them.

• Someone who takes pride in enabling othersandfinds real satisfaction in a dev team shipping confidently on their own because of the platform you built under them.

Qualifications:

• 8 years of experience inplatformengineering site reliability or cloud infrastructure role.

• Strong hands-on experience with Microsoft Azureincludingcompute networking storage identity and security.

• Proficiencywith Azure Bicep and/or ARM templates for infrastructure-as-code.

• Solid experience with Azure DevOps including YAML pipelines repos and artifact management.

• Experience building or significantly maturing an observability practice; Datadog experience is a strong plus.

• Ability to troubleshoot complex distributed system performance issues from first principles.

• Strong written communication; you have writtendocumentation and runbooks that peoplereadand follow.

• Comfortable working as a close partner to software development teams not as a separate ops function.

• Bonus: Experience building internal developer platforms or self-service tooling ora strong desireto do so for the first time.

• Health Insurance: Comprehensive medical dental and vision plans are available to keep you and your family healthy.
• Retirement Savings: Invest in your future with employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.
• Time Off: Generous PTO paid holidays and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.
• Growth Opportunities: Professional development is encouraged whether it be in training certifications or other opportunities to boost your career.
• Flexibility: Depending on the role remote or hybrid arrangements may be made available to fit your lifestyle and business needs.