Parts associate

Parts Counter Person

Position Summary Were looking for a sharp customer-focused Parts Counter Person to join our Infiniti dealership team. Youll be the go-to expert helping both Infiniti owners and professional technicians find the exact Genuine Infiniti parts they need quickly accurately and with top-tier service.

Key Responsibilities

• Greet and assist retail customers and wholesale technicians at the counter and over the phone
• Use Infinitis EPC (Electronic Parts Catalog) and other manufacturer systems to identify and locate parts
• Provide accurate pricing availability and technical part information for all Infiniti models
• Process sales returns warranty claims and core returns efficiently
• Pull tag and stage parts for customer pickup or delivery
• Place special orders and track backorders for customers
• Build and maintain strong relationships with local repair shops and Infiniti service customers
• Keep the parts counter clean organized and professionally presented
• Stay current with new Infiniti product releases and technical service bulletins

What Were Looking For

• Previous automotive parts experience (Infiniti Nissan or luxury brand experience is a big plus)
• Strong knowledge of vehicle systems and mechanical aptitude
• Experience with electronic parts catalog systems
• Excellent communication and customer service skills
• Ability to work in a fast-paced high-volume environment
• Must be able to lift up to 50 lbs
• Positive attitude and team-player mindset
• High school diploma or equivalent

What We Offer

• Competitive hourly pay plus monthly performance bonuses
• Full benefits package (medical dental vision 401k)
• Generous employee discount on parts and service
• Ongoing manufacturer training and Infiniti certification opportunities
• Career growth within a premium luxury dealership

If you know your way around an Infiniti love helping customers and take pride in getting the right part the first time wed love to meet you!