Software Engineer, AI & Product Systems

MedPro Disposal

Job Location:

Naperville, IL - USA

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Company Overview

The Compliance Services Organization didnt exist. We built it.

MP1 Solutions pioneered the Compliance Services Organization (CSO) a new category of operating partner built to replace the fragmented vendor model that has defined compliance programs for decades. Built on the foundation of MedPro Disposal the nations largest privately-held medical waste company serving 35000 providers across 48 states over the past 15 years MP1 Solutions extends that operational infrastructure vendor network and customer trust into a category were actively building and leading. Were doing it with a technology-forward approach actively developing the AI infrastructure that will make this model smarter faster and more scalable as we grow.

What we do:We operate as the single compliance partner for non-acute healthcare facilities consolidating every obligation into one coordinated program assigning one dedicated account manager as the point of accountability and actively managing the underlying vendor ecosystem through continuous evaluation negotiation and optimization on the practices behalf.

Why it matters:Regulated facilities across the country are managing compliance the same fragmented way they always have. Were changing that and were looking for people who want to help build what comes next.

Our technology:Were actively building the AI infrastructure that sits behind this model automating compliance tracking surfacing risks before they become problems and creating a system that gets smarter with every client we add. If you want to build at the intersection of compliance and technology youre in the right place.

Our impact:Our clients never have to worry about something falling through the cracks obligations are coordinated tracked and documented in one place. We audit costs eliminate overcharges and deliver proof of compliance that always keeps practices inspection ready. Every client has one dedicated account manager who owns their program end to end. And unlike a traditional vendor relationship our model is designed to get better over time continuously re-evaluated optimized and improved with every client we serve.

Position Overview:

MP1 Solutions & MedPro Disposal is actively building the AI and product infrastructure that powers the nations first Compliance Services Organization a new category of operating partner for non-acute healthcare facilities. This role exists to turn that vision into production-grade software: real systems used by real clients generating real revenue.

The Software Engineer AI & Product Systems will own the design and delivery of multi-tenant dashboards AI scoring pipelines voice agent integrations and CRM-connected platforms that define our compliance technology stack. Success looks like reliable scalable systems that make our clients compliance programs run without friction and make our internal teams faster smarter and more accountable.

Key Responsibilities:

Build and maintain production AI pipelines including call scoring via Claude automated PDF scorecard generation and coaching email delivery integrated with Gong and Google Sheets.
Develop and own multi-tenant client and rep-facing dashboards with real-time Salesforce sync role-based access control (RBAC) and embedded analytics on and Supabase.
Architect and deliver the internal Lead Management Platform replacing Velocify including skills-based routing SLA enforcement Twilio dialer and completeness scoring across a 25 table schema.
Integrate and maintain AI voice agent infrastructure (Vapi Bland) with backend CRM handoff conversation memory and live escalation routing.
Administer and extend Salesforce across Sales Service and Marketing Clouds building custom fields validation rules Flows and SOQL-driven analytics for the sales performance system.
Design and maintain internal automation workflows via n8n webhook-driven pipelines and API integrations that eliminate manual work across departments.
Uphold engineering discipline: write tests for real edge cases maintain CI/CD pipelines via GitHub Actions and Vercel manage staging vs. production environments and ensure security best practices including RBAC input sanitization and secret management.

What You Will Build:

You will own production systems. Current and upcoming projects include:

AI Scoring Pipelines

Call audio in from Gong scored by Claude written to Sheets PDF scorecards generated coaching emails sent fully automated and already in production.

Multi-Tenant Dashboards

Client and rep-facing platforms with real-time Salesforce sync RBAC and embedded analytics. Built on and Supabase.

Lead Management Platform

Full Velocify replacement skills-based routing SLA enforcement Twilio dialer outbound sequencing and completeness scoring. 25 table schema.

AI Voice Agents

Inbound agents via Vapi and Bland with backend logic CRM handoff conversation memory and live escalation routing.

Sales Performance System

Scorecard engine intervention dashboards morning brief generator and lead accountability tracking wired into Salesforce via SOQL.

Internal Automation

n8n workflows webhook-driven pipelines and API integrations that eliminate hundreds of hours of manual work across departments.

CRM Management

Salesforce administration duties including creation of custom fields validation rules Flows (automation) and more. Would be involved in future projects including Service Cloud migration build-out of products and price books and more including Velocify administration.

On AI and Vibe Coding:

We use Claude Code Cursor and every AI tool that makes us faster and we expect you to as well. But you need to understand what you are shipping. If you cannot explain what a function does debug it without AI help or spot a bad pattern before it hits production this is not the right role. We want engineers who use AI as a multiplier not a crutch.

Qualifications:

Years of Experience: 3 years of professional software engineering experience shipping production applications.
Technical Stack: 14 TypeScript used daily not aspirationally.
Database Design: PostgreSQL or Supabase schema design normalization complex queries and indexing.
API Integration: REST OAuth2 JWT webhooks you build integrations that dont break at 2am.
LLM Integration: At least one shipped production feature using Claude or OpenAI including prompt design streaming token management and error handling.
Real-Time Systems: WebSockets SSE or Supabase Realtime youve built something that updates live.
Testing & CI/CD: You write meaningful tests and do not break main. GitHub Actions Vercel staging/prod discipline.
Security Awareness: RBAC input sanitization secret management rate limiting CORS you handle the basics without being asked.
AI Tool Proficiency: You use Claude Code Cursor and similar tools actively and you can explain debug and audit what they generate.
Location: Must be US-based; Naperville IL onsite preferred.

Nice-to-Have

Salesforce API integrations jsforce REST bulk jobs.
PDF generation pipelines Puppeteer React-PDF or equivalent.
Voice agent platforms Vapi Retell or Bland webhook architecture and real-time audio design.
Multi-tenant SaaS patterns row-level security scoped data access organization isolation.
RAG pipeline design chunking strategy embedding models retrieval evaluation.
Prior experience at a B2B company where software you built touched revenue directly.

Compensation & Benefits:

Competitive base salary of $80000 $150000 depending on level experience.
Comprehensive health dental and vision insurance coverage.
Direct exposure to executive leadership and the opportunity to help architect the technology foundation of a rapidly scaling AI-driven compliance platform.
High-ownership engineering environment where your work directly impacts revenue operations and client experience.
Opportunity to build production-grade AI systems voice agents internal automation platforms and multi-tenant SaaS products from the ground up.
Access to modern engineering tools AI-assisted development workflows and emerging LLM technologies.
Collaborative fast-moving culture focused on innovation execution and continuous improvement with minimal bureaucracy.
Career growth opportunities within a scaling technology and compliance organization operating at the intersection of AI SaaS and healthcare operations.

MedProDisposal and MP1 Solutions are equalopportunityemployers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminateon the basis ofrace color religion sex national origin age disability veteran status or any other characteristic protected by law.

Required Experience:

Company OverviewThe Compliance Services Organization didnt exist. We built it.MP1 Solutions pioneered the Compliance Services Organization (CSO) a new category of operating partner built to replace the fragmented vendor model that has defined compliance programs for decades. Built on the foundation...