Senior Product Manager Customer Data and AI Enablement

As a Senior Product Manager on ourCustomerData and AI Enablementteamyou will be building and leading empowered teams that partner with key internal teams engage in customer research execute data-driven prioritization to design build and launch initiatives driving supporting both Best Buys customer needs and Best Buys business objectives and key results. You will support the adoption of product management practices foster inclusive leadership and pioneer new ways of working.

The CustomerData and AIEnablementteamaccelerates enterprise-wide adoption of data and AI across Advanced Analytics Product and Sales & Operations by delivering scalable data platforms self-service tools and measurement capabilities that support continued growth. This role sits within that team and owns data products for Enterprise Surveys and the Digital Experimentation Platform.

This role is hybrid which means you willbe requiredto work some days on-site at the BestBuy location listed on this posting and some daysvirtually fromhome or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

Whatyoulldo

• Define and drive a long-term product vision across complex matrixed organizations aligned to enterprise strategy and goals

• Translate business needs into clear customer outcomes features and roadmaps forhighly complexproduct lines

• Own product strategy and execution end to end delivering against core customer value propositions and Best Buys strategic and financial objectives

• Lead with deep customer empathy fostering trust while removing systemic constraints (resources technology financial) that limit impact

• Apply a test learn and iterate mindset to drive innovation adapt through ambiguity and overcome adversity

• Measure andoptimizeproduct performance using qualitative and quantitative insights to inform decisions and outcomes

Basicqualifications

• Bachelors degree in IT Computer Science Engineering Business Marketing or related field OR equivalent combination of education and/or experiences.

• 2 years relevant product management experiences (dev UX strategy etc.)

• 1 year of experience in strategy creation customer-focused solutioning cross-functional leadership and related areas

• Experience with Machine Learning and/or AI Solutions

• Experience in media analytics or experimentation platforms

• ExperiencewithAdAnalytics and the Ad Ecosystem

Preferredqualifications

• 6 years of Product Management experience OR experience working with development User experience Strategy or related

• 2 years of experience with direct people management and team management

• Demonstrated experience building products or deep knowledge of customer experience metrics.

• Familiarity with Adobe Analytics ContentSquareor similar technologies

• Experience working in an omni-channel retail environment

• Extensive experience in driving data products in a B2B or B2C company ina productmanagement data science or engineering capacity.

• Provenexpertisein Statistics behind experimentation Geo Tests A/B multi-arm bandit multivariate testing etc.

• Experience working hands-on in or partnering closely with ML engineering ML science or software engineering teams.

Whatsin it for you

Werecommitted to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.

Our benefits include:

• Competitive pay

• Generous employee discount

• Physical and mental well-being support

About us

As part of the Best Buy teamyoullhelp us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all to beinga great placeto work where you can unlock unique career all weaim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow workshere.

Best Buy is an equal opportunity employer.