Principal Product Manager

Your work days are brighter here.

Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

About the Role

This role will help define the product strategy roadmap and operating model for Workdays Deployment Agent: an AI-powered implementation assistant designed to help deployment teams understand customer context interpret scope gather and structure requirements plan implementation work identify risks and eventually support carefully governed automation.

This role is a great fit for a Principal PM who combines strong product judgment deep enterprise software implementation experience commercial acumen and the ability to drive alignment and execution across deeply crossfunctional teams.

• Define the product vision strategy and roadmap for key areas of Workdays Deployment Agent and broader Deployment Intelligence capabilities.
• Identify the highestvalue product wedges for reducing deployment friction such as requirements intelligence deployment planning tenant/environment assessment scope control implementation guidance and supervised automation.

• Work closely with Engineering Architecture Services Product Customer Success Partners Sales Finance and governance stakeholders to understand deployment pain points business priorities technical constraints and adoption needs.
• Translate complex deployment workflows customer requirements implementation methodologies and commercial boundaries into clear product requirements and prioritised roadmap decisions.
• Develop product approaches that improve deployment speed consistency quality and predictability while preserving human oversight auditability scope control and safe deployment with Services and delivery teams:
• Partner with Services and implementation teams to understand current deployment motions consultant workflows requirementsgathering processes partner delivery models and areas of repeatable manual effort.
• Define operating models for how Deployment Agent capabilities are adopted governed measured and improved across Workday teams and approved delivery partners.

• Establish success metrics for product adoption and business impact including reduced consultant effort fewer clarification cycles faster timetovalue lower rework improved deployment quality partner productivity and services margin impact.
• Collaborate with crossfunctional leaders on packaging pricing value capture and commercial guardrails for Deployment Agentenabled deployment motions.
• Guide product teams toward highvalue outcomes and OKRs that connect product delivery to measurable customer and business results.

• Communicate product direction tradeoffs risks and progress clearly to senior leaders technical teams implementation stakeholders and broader Workday audiences.
• Mentor and support other PMs in the organisation helping raise the bar on structure product judgment stakeholder management and execution discipline.

About You

Basic Qualifications

• 12 years experience of Product Management experience.

• Significant product management experience in enterprise B2B software (e.g. SaaS platforms implementation tooling AI-enabled workflow products or professional services technology).

• Proven track record of defining product strategy and roadmap in complex ambiguous and highly cross-functional environments.

• Strong understanding of enterprise software implementation and deployment (e.g. customer onboarding implementation methodologies professional services workflows partner delivery or customer success operations).

• Demonstrated ability to translate complex business operational and technical requirements into clear product direction and prioritised roadmaps.

• Experience working closely with engineering and architecture teams on technically sophisticated products or platforms.

• Strong analytical and commercial judgment with experience linking product decisions to measurable outcomes (e.g. adoption efficiency revenue margin risk reduction customer value).

• Excellent communication and influencing skills with the ability to align senior stakeholders across Product Engineering Services Sales Finance and partner organisations.

• Strong prioritisation and execution discipline focused on practical operating models measurable outcomes and clear decision-making.

Other Qualifications

• Experience building or scaling AI-powered products agentic workflows automation decision-support tools or enterprise copilots/assistants.

• Experience with implementation platforms configuration tools deployment automation data conversion workflow orchestration or professional services enablement.

• Experience with packaged deployment motions standardised implementation methodologies or partner-led delivery models.

• Background in commercial strategy packaging pricing value metrics or monetisation for enterprise SaaS or services-adjacent products.

• Experience mentoring PMs or leading product work across multiple teams or products.

• Familiarity with Workday implementation configuration Services or partner delivery models (a plus not required).

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

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