Senior Associate, People Operations

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover compare and choose the best financial products with confidence bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore Hong Kong Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025 and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisations culture talent and people experience. We offer a diverse flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer

You will be entitled to a competitive salary and attractive benefits including:

• Annual leave birthday leave tenure leave international remote work leave and more
• Professional trainings career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a detail-oriented and execution-driven Senior Executive People Operations based in role plays a key part in supporting payroll and HR operations for Malaysia and Singapore ensuring accuracy compliance and a great employee experience. Youll also help manage local office administration and collaborate on regional initiatives.

The Senior Executive People Operations will be responsible for:

Payroll & Compliance (Malaysia & Singapore)

• Manage end-to-end payroll processes for Malaysia and Singapore ensuring timely and accurate execution in collaboration with Multiplier and internal stakeholders.
• Oversee monthly payroll processing including base salary variable components statutory deductions and off-cycle payments with a strong focus on accuracy and confidentiality and update employee records in line with local requirements ensuring alignment between HR systems and payroll data.
• Administer employee benefits such as insurance allowances and statutory contributions in accordance with company policy and country-specific laws.
• Manage work pass applications and renewals for Singapore including Employment Pass (EP) S Pass and Dependant Passes in coordination with relevant authorities and internal teams.
• Ensure full compliance with statutory regulations including but not limited to:
• Malaysia: EPF SOCSO EIS and PCB
• Singapore: CPF IRAS and MOM requirements
• Process final payments for resigning employees including pro-rated salary leave encashment and tax clearance where applicable.
• Respond to employee queries related to payslips statutory contributions offboarding payments and other payroll-related matters in a timely and professional manner.
• Coordinate closely with Multiplier on payroll calendars monthly employee data updates and accurate documentation submission to ensure smooth payroll execution.

Employee Lifecycle Support

• Prepare and maintain accurate employee records offers contracts and related documentation in Workday ensuring data integrity and timely updates across the employee lifecycle.
• Coordinate end-to-end onboarding and offboarding processes including IT access setup workspace allocation equipment distribution/return and orientation coordination to ensure a smooth employee experience.
• Assist in the administration of probation reviews contract amendments internal transfers and other employment changes including preparation of relevant letters and system updates.
• Ensure all statutory and compliance-related filings are submitted accurately and on time including documentation for audits or regulatory requirements.
• Provide operational support during performance review cycles including data consolidation system input and coordination with managers and HRBPs for compensation planning and employee movement tracking.

Office & Vendor Administration (Malaysia ad-hoc)

• Manage day-to-day office needs: pantry stationery courier and vendor coordination
• Liaise with building management for facilities security and maintenance
• Support internal events and office activities in collaboration with regional teams

Benefits & Insurance

• Assist employees with enrollment changes and claims related to company-sponsored insurance plans wellness programs and other employee benefits ensuring clear communication and timely support.
• Maintain accurate records of benefits eligibility entitlements and utilization in accordance with local regulations and internal policies for both Malaysia and Singapore.
• Liaise with insurance brokers third-party administrators and wellness vendors to resolve claims-related queries track service issues and enhance employee experience.
• Monitor benefit plan usage flag anomalies and support periodic reviews to ensure competitiveness compliance and operational efficiency.
• Provide guidance to employees on benefit offerings and assist with documentation required for claims or benefit updates.

HR Systems & Data Management

• Maintain accurate and up-to-date employee data in Workday ensuring consistency across platforms by aligning changes with external systems such as Multiplier.
• Drive improvements in data accuracy and process efficiency by reducing reliance on manual trackers and promoting automation and standardized workflows.
• Support internal and external audits compliance checks and HR reporting requirements by ensuring documentation and records are properly organized complete and accessible.
• Collaborate with relevant stakeholders to identify system gaps and support continuous process improvement initiatives across the employee lifecycle.
• Ensure confidentiality and data protection protocols are strictly followed in handling employee information.

In this role we are looking for someone with:

• 35 years of experience in HR operations or payroll ideally in a regional or cross-border role
• Solid knowledge of MY & SG payroll statutory filings and EOR platforms (Multiplier experience is a plus)
• Strong proficiency in Excel including use of formulas pivot tables and functions for reconciliation and reporting
• Hands-on experience with HRIS systems (Workday preferred) and spreadsheet tools
• Strong attention to detail organization skills and ability to multitask
• Excellent communication skills and comfort working across teams and time zones
• A proactive service-oriented mindset with a focus on continuous improvement

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