Video Conferencing Specialist
Job Summary
Ever wondered what it feels like to be a Video Conferencing Specialist in Netcompany
As a Video Conferencing Specialist you will:
- Manage and support Cisco Webex video conferencing solutions devices and AV services
- Administer user accounts profiles and configuration templates through Cisco Control Hub
- Install configure and maintain Cisco conference devices and related accessories
- Provide daily technical support to end users for audio-visual and presentation services
- Troubleshoot audio video connectivity and conferencing performance issues
- Monitor and ensure the availability quality and operability of AV equipment in meeting rooms
- Support and coordinate large-scale events requiring AV and video conferencing services
- Create technical documentation user guides and contribute to service improvements while collaborating with internal teams and contractors
Qualifications :
What would make you a fit for the role:
- University degree in IT Computer Science Engineering or a related field
- Minimum 2 years of experience in IT support AV support or conferencing systems
- Hands-on experience with Cisco Webex Webex Devices or similar conferencing platforms
- Good understanding of AV equipment setup connectivity and troubleshooting
- Experience managing incidents and service requests within defined SLAs
- Ability to create and maintain clear technical documentation and user guides
- Excellent verbal and written communication skills in English; knowledge of additional European languages is an advantage
- Service-oriented approach with strong troubleshooting and critical-thinking skills; certifications in Cisco Webex or AV/video conferencing technologies are beneficial
Additional Information :
If you are looking forward to be part of a diverse environment and have the opportunity to work alongside well-experienced professionals on challenging large-scale projects that directly impact millions of citizens around the globe then this is the place to be!
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Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.
We ensure equal opportunities treatment and consideration to all candidates. Discrimination based on sex racial or ethnic origin religion or belief disability age sexual orientation or marital status physical or mental disability or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture we respect human rights and focus on creating a positive workplace where all employees are valued and where diversity and inclusion are a vital part of our everyday working experience.
In the following link you may find our CV Submission privacy notice: Work :
No
Employment Type :
Full-time
About Company
MUST BE BASED IN THE UK AND FULL RIGHT TO WORKJoin Netcompany in leveraging technological innovations to foster societal transformation.Netcompany was awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. As one of the f ... View more