Casual Sales Assistant Ladies Luxury Accessories

As a Sales Assistant within our Ladies Luxury Accessories department youll deliver a premium shopping experience connecting with customers and offering expert product guidance across high-end accessories.

Youll play a key role in elevating the customer journey helping customers discover the finishing touches that complete their look while maintaining the highest luxury standards on the shop floor.

Key Responsibilities:

• Welcome all customers with warmth confidence and professionalism creating a luxury-first impression.
• Build strong customer relationships through meaningful conversation and tailored recommendations.
• Ask open-ended questions to understand styling needs and occasions particularly within accessories and finishing pieces.
• Recommend and locate suitable products staying up to date on current collections designers and key seasonal trends in luxury accessories.
• Demonstrate strong product knowledge across handbags small leather goods and accessories highlighting key features and craftsmanship.
• Naturally identify add-on opportunities to complement purchases and enhance the overall outfit.
• Share information about in-store promotions new arrivals and loyalty benefits.
• Maintain exceptional visual standards within the accessories department ensuring displays are clean organised and aligned with brand expectations.
• Support replenishment and ensure the department is always ready for trading.
• Deliver consistent high-level customer service in line with the Flannels brand.
• Ensure full compliance with all Flannels policies and procedures.

Qualifications :

• Confident enthusiastic and motivated to deliver results.
• Excellent communication and interpersonal skills.
• Customer-focused with a passion for delivering a premium shopping experience.
• Strong interest in fashion with an appreciation for luxury accessories and styling.
• Previous experience within luxury retail or accessories is preferred but not essential.
• Ability to confidently make styling recommendations and build complete looks.
• Team player who thrives in a fast-paced retail environment.
• Reliable flexible and adaptable to changing business needs.

Additional Information :

At Flannels we live by our core values:

• Think Without Limits Move fast take bold action and bring the team along with you.
• Own It and Back Yourself Take responsibility for your role master the basics and drive results.
• Be Relevant Stay connected to our people our partners and the planet.

This is a zero-hour contract. Working hours will vary and are not guaranteed each week.

Due to high interest in this role we may close the vacancy early. We encourage you to apply as soon as possible to avoid disappointment.

Remote Work :

No

Employment Type :

Part-time