Business Director

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Business Director

Location: Mumbai India

About the role:

You will be a strong Business Director working as an integral part of OLIVERs biggest account.

This is an integrated role involving the development of strategy and oversight across market specific digital designcreativeand production. As OLIVERs business model means that we put bespoke studios on-site it is important that you respect and understand the complexities around workinghand-in-handwith clientson a daily basis.

Experience in and a strong passion for championing and producing engaging and business driving creative content and digital advertising across a fully integrated channel mix isa must. As well as having experience working for FMCG clients producing both local and global content.

You should be a strong strategic thinker with an agency background. You will be working closely with the client as a long-term business partner steering the development of their brand and marketingstrategyand building relationships with Brand Directors and Brand VPs.

This role requires a courteouspositiveand high-energy individual with great people skills. Someone who workshard buthas fun with it and who candemonstratea proventrack recordof driving teams to deliver for clients. You should have a meticulous attention to detailestablishingyourself as a safe pair of hands ensuring nothing falls through the cracks.

What you will be doing:

• Building strong relationships with all clients from brand execs and managers through to directors and VPs
• Main point of contact for brand team. You will work in partnership with the Editor driving business and the teams to delivergreat work
• Escalationpointfor the client for any issues with your teams you will need to be a problem solver that deals with problems with asolution basedattitude
• You will be confident with clients and will challenge theclientwhen necessary whilst keeping a positive relationship. You negotiate to create win-win compromises with your client on behalf of you team members where needed
• You will ensure each teamdelivers to the expected levels of client service at all times
• Leadeach teamby example line managing the Content Team Leaders (category leads)
• Developingcoachingand driving Team Leads and their teams to constantly add value to our clients and to challenge the briefs we receivein order tobreak the norm and deliver outstanding creative work
• You willbe responsible forthe guidance and development of yourteamso it is essential you are a great communicator able to inspire your team and spot potential
• You will have oversight of your teams WIPs and knowledge of projects going through without being pulled into theday to daymanagement of projects. The ability to direct teams to deliver without getting caught up in the detail.
• Responsible for growing the account offering pushing our capabilities to brandteamsand keeping us front of mind with brands for all digital advertising and content creation
• You will actively seek out opportunities with brands and build relationships with senior clients pushing to upsell our offering
• Follow refined processes onaccount andpush teams to work to the processes set out buthave the ability tochallenge process to ensure teams are working as efficiently and effectively as possible
• Manage the P&L for each team on the account and forecast operational income on a weekly basis to senior management
• Ownership of the Account Review Account Health Assessment and Client Sat Survey processes.
• Maintenance and continuous improvement of the weekly monthlyquarterlyand annual project and account cost forecasting (Bank and Stretch)

What you need to be great in this role:

• Relevant agency work experience.
• 10 years in marketing services.
• Highly proficient in client commercial management.
• Previousexperience leading teams of over 15 people ideal
• Experience working for large FMCG clients is essential
• A demonstrated history of being bothprocessdriven and result focused.
• Excellent stakeholder engagement skills with the ability to proactively organise and influence stakeholders and build strong and effective working relationships.
• A strong grounding in the commercial running of accounts bank and stretch and P&L
• Strong gravitas and the ability to build relationships with senior clients building trust in our offering
• A team player with a client centric focus andpossessthe ability to build strong and effective working relationships with your teams and colleagues.
• Self-motivated driven proactive helpful and enthusiastic team player.
• Ability to think differently andcome up withcome up withsolutions to unique problems.
• Collaborative team player open minded and willing to learn and evolve.
• Engaging communicator and ability to build relationships with all levels within and outside the business.
• The ability to organise and prioritise workloads to maximise productivity.
• Experience and desire to publish or speak publicly would beadvantageous.
• Passion for and inquisitive about AI andnew technologies
• Understanding and knowledge of AI tools is beneficial but ability to learn and digest benefits and features of AI tools is critical

Req ID: 17494

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Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.