DC Ecommerce Manager Cotton On Distribution Centre UK, Blenheim Industrial Estate Bulwell, Nottingham

We are looking for a hands-on DC Ecommerce Manager to lead our online operations within a high-volume distribution centre environment. This role sits at the heart of our end-to-end online order journey ensuring that every customer order is picked packed and dispatched accurately efficiently and on time. This is not a traditional office-based role it is an operational management position within a fast-paced distribution centre focused on delivering exceptional service to omni-channel customers nationwide.

We are seeking someone with a background in warehouse operations logistics retail operations or eCommerce distribution ideally at Team Leader Supervisor or junior management level who is ready to step up. This is a development opportunity for someone who enjoys being on the floor is passionate about operational excellence and can drive results through people and process execution.

Location & Availability: This role is based at our Distribution Centre in Bulwell Nottingham. The position requires availability from Monday to Sunday with a standard workweek of 40 hours. The workday starts at 6:45 AM.

ABOUT THE ROLE
As the DC Ecommerce Manager you will oversee the daily performance of online order fulfilment operations within the distribution centre ensuring a seamless flow from picking through to dispatch.

You will lead a team in a high-volume environment where accuracy speed safety and efficiency are critical to success. You will be accountable for delivering strong operational performance improving productivity and supporting continuous improvement across eCommerce logistics.

KEY RESPONSIBILITIES

Ecommerce Distribution Centre Operations
Lead end-to-end online order fulfilment operations (pick pack and dispatch)
Ensure all eCommerce orders are processed accurately and shipped on time
Maintain high operational standards in a fast-moving distribution environment
Oversee daily workflows to ensure smooth and efficient order processing

Safety & Compliance
Champion a strong health and safety culture across all eCommerce operations
Identify report and act on hazards near misses and incidents
Ensure equipment is used safely and that maintenance issues are escalated promptly
Maintain compliance with all warehouse and distribution centre safety standards

Productivity & Performance Management
Drive key operational metrics including orders per hour cost per order overall work rate and fulfilment accuracy and efficiency
Support workforce planning scheduling and resource allocation
Monitor performance trends and take action to improve outcomes

Team Leadership & Development
Lead coach and develop team members to achieve operational targets
Foster a high-performance engaged and accountable team culture
Support training onboarding and continuous development initiatives

Continuous Improvement & Innovation
Identify inefficiencies in fulfilment processes and implement improvements
Contribute to operational innovation to improve speed accuracy and cost

Stakeholder & Reporting
Report on daily weekly and monthly DC eCommerce performance
Share insights risks and opportunities with leadership teams
Work cross-functionally to support the broader business strategy

THE WINNING SKILLS

• Resource Planning

• Project Management

• Experience leading high-volume eCommerce operations

• People Development (coaching mentoring and capability building)

• Results Orientation / Drive for Results

• Decision-Making

• Continuous Improvement and Operational Mastery

• Commercial Acumen

• Flexibility and Agility

• Empowerment and Delegation

• Growth Mindset

BENEFITS

We are committed to personal and professional development which is supported by an ever growing and expanding culture. We believe our people deserve the best spaces to support their work and we also provide:

Competitive Salary

Additional holiday (purchasing leave - More You Time)

A Team Culture that feels like a family and celebrates YOU

Baby pack for new parents

Bike Scheme

Wider Tech Benefit

Class Pass Benefit

Career Development Opportunities

Bi-annual Our Awards including a Cotton On Foundation Trip

Exceptional 50% product discounts

Employee Assistance Program

Training/professional development

If you are looking for a new challenge and feel you have the relevant experience then wed love to hear from you!

Please Apply now to submit your application.

Who are we

Cotton On Groups purpose is to make a positive difference in peoples lives. Born in Australia Cotton On Group is a global fashion and lifestyle retailer with eight brands acrossTaking their Aussie lifestyle to the world and delivering Good along the way Cotton On brands offer youthful fashion and lifestyle products across womens mens kids body accessories and stationery.

We are proud of our diverse global workforce of 20000 team members from countless nationalities and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process please contact us at so we may support you in completing the job application process.