Sr Associate Deal Ops Manager, Renewals
Job Summary
Your work days are brighter here.
Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.
About the Team
Join a Customer Base Deals Management team at one of Fortunes Best Companies to Work For! In this role you will price Renewals and Add-Ons for existing Customers structure deals and support strategic and operational decision-making in a fast-growing technology company. The team is motivated by Workdays Core Values and our goal is to Maximize Revenue and Minimize Risk.About the Role
The focus of this role will be to support Workdays Sales organization from a deal strategy and operational efficiency standpoint! Success in the role requires a collective approach and critical thinking to proactively identify new and different approaches to structure deals.
You will work across multiple organizations including Customer Base Sales Customer Success Managers Legal Strategy and Finance and act as a trusted advisor to help an Account Executive grow a deal through the sales cycle efficiently.
The Sr. Associate deal Ops Manager ensures accurate and timely pricing goes out to Customers for Renewals and Add-On functionality and commercial term documents are prepared and negotiated to yield the most mutually beneficial agreements for Customers and Workday.
About You
Basic Qualifications:
Minimum of 2 years experience in similar field.
Experience in a sales/deal support role is a plus
An understanding of general software pricing models knowledge of SaaS pricing and licensing models a definite plus
Expert knowledge of Microsoft Excel and prior experience with modeling and analysis is essential in performing the role successfully.
Comfortable engaging with cross-functional teams to ensure the best possible support for the sales team & deal cycles.
Other Qualifications:
High attention to detail and the ability to interpret and handle objections related to Workday subscription policies and commercial terms
Team-player and skilled communicator enjoys engaging with people and forming relationships
Our Approach to Flexible Work
With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.
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Required Experience:
Manager
About Company
Seamlessly manage your people, money, and agents on an open, unified platform with AI at the core. It’s a new work day.