German-Speaking Customer Advisor – Remote

Location: Remote Greece Contract Type: Full-Time) Language Requirement: German (Native or C1/C2) English (B2) Industry: Customer Service / BPO

About the Role

We are looking for enthusiastic and customer-focused German-Speaking Customer Advisors to join our remote team based in Greece. This is a fantastic opportunity for motivated individuals who want to work in a dynamic international environment while enjoying the Mediterranean lifestyle.

If you are passionate about delivering outstanding customer experiences and speak fluent German we want to hear from you!

Key Responsibilities

• Handle inbound customer inquiries via phone email and/or chat in German
• Provide accurate information and resolve customer issues efficiently and professionally
• Maintain a high level of customer satisfaction in every interaction
• Log and update customer records in internal CRM systems
• Collaborate with team members and escalate complex cases when necessary
• Meet individual and team KPIs and quality standards

Requirements

• Native or near-native German speaker (C1/C2 level minimum)
• Good command of English (B2 or above)
• Strong communication and interpersonal skills
• Customer-oriented mindset with a positive and solution-focused attitude
• Basic computer literacy and ability to learn new systems quickly
• Previous customer service experience is a plus but not required
• EU passport or valid right to work in Greece

What We Offer

• Competitive monthly salary performance bonuses
• Full relocation support for international/European candidates (flights accommodation assistance)
• Support finding housing upon arrival in Greece
• Fixed-term contract: May to September 2026
• Full remote setup work from the comfort of your home in Greece
• Multicultural and supportive team environment
• Paid training and onboarding program
• Career development opportunities within the company

Relocation Package (for International EU Candidates)

We provide full relocation support including:

• Flight reimbursement
• Temporary housing upon arrival
• Onboarding assistance and local settling-in support

How to Apply

Interested Wed love to hear from you! Please send your CV/resume

We review applications on a rolling basis early applications are encouraged.