Front Office Manager

Front Office Manager

An exciting opportunity exists for an experienced Front Office Manager to join the team at The Hills Private Hospital. As a hospital leader this position is responsible for administration team performance across the following key domains: people and safety financial and operational.

Location Baulkham Hills

Responsibilities:

• Lead and maintain efficient hospital administration workflow processes

• Provide support to Nurse Assessor Team by facilitating patient admission through eAdmissions

• Implement Healthscopes quality improvement frameworks and support the achievement of Accreditation

• Maintain a high-performing Administration Department that delivers results

• Proactively identify and enable revenue optimisation opportunities

• Support VMO partners

Experience for Success:

• Managed KPIs (HR quality and financial)

• Led a high performing team across the employment lifecycle

• Established and managed relationships with key stakeholders networks and customers

• Coordinated resource allocation

• Driven safety accountabilities and expectations

• Implemented process improvement

• Participated in accreditation

• Implemented a significant change

• Worked in a large team

Knowledge for Success:

• Human Resources

• Hospital accreditation (desirable)

• Microsoft systems

• WebPAS Patient Management Systems (desirable)

• Health fund contracts (desirable)

Qualifications

Mandatory:

• TAFE/ Certificate - Diploma level qualification in Front-line Management Business Management or related discipline (or working towards same)

• Desirable:

• Bachelor level qualification in Healthcare Management Business or related discipline (or working towards same)

Why Healthscope

When you join Healthscope you become part of ourCommunity of Care. Our people are at the heart of our organisation - no matter the role every dayour people make a differenceto the lives of our patients and their families.

Youll also benefit from:

• Several Employee Benefits

• Flexibility to work across one or multiple hospitals across our network

• Continuous professional development education & support provided to encourage growth

• We pride ourselves on working withtalented passionate and caringpeople to ensure our patients receive the highest quality care and experience during their stay with us. We support each other share learnings celebrate successes and face challengestogether.
  
  Come and be the difference in our patients lives.
  
  Applications close: 31 May 2026
  
  To Apply:Please click on the Apply button to be taken to our online application form. For any questions please reach out