Junior Customer Service Specialist –
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Role: Customer Service Specialist
Location: On-site / Relocation Support
Employment Type: Full-time
Available for: EU citizens or expats with work permit
Program Overview
We are offering entry-level career opportunities within a fast-growing international environment. This multi-track role structure is designed for early-career professionals who want to build practical experience develop in-demand skills and grow within a global organization.
Depending on your strengths and interests you will be aligned with one of the following tracks:
- Customer Service
- Content Creation
- Support Operations
This is more than a job it is a career entry point with structured development and internal mobility pathways.
Key Responsibilities
1. Customer Service Specialist (German-Speaking)
- Serve as the primary contact for German-speaking customers (phone email chat)
- Handle inquiries complaints and service requests with a customer-first mindset
- Meet and exceed KPIs SLAs and satisfaction targets
- Accurately document interactions in CRM systems
- Escalate complex issues and collaborate with internal teams
What We Offer
- Competitive entry-level salary package performance bonus
- Structured onboarding and training programs
- Exposure to an international multicultural work environment
- Clear career growth and internal mobility opportunities
- Stable long-term employment within a scaling organization
- Relocation support (where applicable)
Additional Information
- Working hours may vary depending on business needs
- Candidates must have EU citizenship or a valid work permit
